Internal Database Error when trying to scan a prescription or renew one.
Getting an Internal Database Error when trying to scan a barcode or select a prescription that has renewals.
Poor user experience
This app has no way to filter or archive old prescriptions. As a result, it is very cumbersome to try to refill something. You have to scroll through all of the prescriptions you've ever had, even the expired ones, to try to find the current one that you want to refill. If you are on multiple drugs, this is very time-consuming. I hate using this app.
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Great service
Thank you for your work on the app.
Used to be decent not anymore
Used to be able to order RX when it was ready for refill (even if auto refill never worked) and you would see when it was ready. Not anymore! Now you order and it goes to a black hole and you wait in line at the store for them to tell you it was too early and you can’t fill it yet even though the app said you could. And once it’s in the black hole you won’t see when it can actually be filled or when it’s ready. Gone are the days of it showing ready for pick up. All the reasons I switched to giant are making me question if we stay.
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Charged twice
I tried to pay for my prescriptions on the app but my card was declined- which isn’t possible. I paid in store when I picked up my prescriptions. When I checked my account I realized I was charged twice! Never using the app again to pay.
