Doesn’t work
This app doesn’t work.
no longer able to log in
I am unable to log in nor reset my password, both give an error message. I used to love this app, it is why I kept using giant pharmacy even though it is out of the way for me, I will change to a different pharmacy now.
CANNOT LOG IN
Help! It’s been over 2 weeks where I can no longer log into account. It keeps giving errors.
I NEED ACCESS TO PRESCRIPTIONS TO REFILL. PLEASE FIX THIS
I NEED ACCESS TO PRESCRIPTIONS TO REFILL. PLEASE FIX THIS
FIX YOUR APP
Your app is BROKEN. It signed me out one day and REFUSES to allow me to sign back in. I NEED this app, I RELY on this app for my prescriptions and refills. Now all I get is the SAME EXACT ERROR EVERYONE ELSE HERE HAS COMPLAINED ABOUT- “An unexpected error has occurred. Please try again.” Guess what? TRYING AGAIN GIVES THE SAME RESULT! I haven’t been able to use this app in weeks now and I may have to decide whether or not I now need to transfer everything to another pharmacy with A WORKING APP!!!
FIX THIS!
FIX THIS!
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No longer can login
More useless updates that breaks a perfectly good program
Garbage
This app is useless 98% of the time. Every single time I try to use it, there’s always “an unexpected error has occurred “ message. Could also be more user friendly because all of your previously filled meds are in one place which are mixed in with ones that have expired, or even one time fills for like an antibiotic or something.
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Internal Database Error when trying to scan a prescription or renew one.
Getting an Internal Database Error when trying to scan a barcode or select a prescription that has renewals.
Poor user experience
This app has no way to filter or archive old prescriptions. As a result, it is very cumbersome to try to refill something. You have to scroll through all of the prescriptions you've ever had, even the expired ones, to try to find the current one that you want to refill. If you are on multiple drugs, this is very time-consuming. I hate using this app.
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Great service
Thank you for your work on the app.
Used to be decent not anymore
Used to be able to order RX when it was ready for refill (even if auto refill never worked) and you would see when it was ready. Not anymore! Now you order and it goes to a black hole and you wait in line at the store for them to tell you it was too early and you can’t fill it yet even though the app said you could. And once it’s in the black hole you won’t see when it can actually be filled or when it’s ready. Gone are the days of it showing ready for pick up. All the reasons I switched to giant are making me question if we stay.
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Charged twice
I tried to pay for my prescriptions on the app but my card was declined- which isn’t possible. I paid in store when I picked up my prescriptions. When I checked my account I realized I was charged twice! Never using the app again to pay.
Inconsistent
App constantly closing out suddenly. Constantly having to re-login.
Could be a lot better
This app needs to be a lot better. Why can’t I see if my prescriptions are ready. You work so hard at putting out an app, where is my list of medications on order. And being /or being filled. How is this app not tied into the Giant app? This app is so minimal it is about worthless. Do better.
Quick
Very fast and easy to refill scripts
No support
Having a problem adding my mother to my app and there is no one to offer me help. The support number the pharmacy gave me tells me they don’t have anything to do with the pharmacy!
logs me out too much
I dont understand why this app logs me out so often! And it is the only app I use that my password manager can never auto-populate my password. I am so tired of resetting my password for this app.
Zolpidem
What does this for
Login still broken
Still been hanging at login for over a month. I’ve asked pharmacy techs three times to updated my address and they never do it. Cant update it in the app either. Whatever this new texting alert system is also doesn’t work. Y’all have made it insanely difficult to fill and refill prescriptions without calling and waiting on hold
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Useless
Why is “view history” tab now just an empty list? Why can’t we delete medications we haven’t used in years? Doctors keep believing your list of drugs even though I don’t take them and have not refilled them in years. Just going backwards from a so-so app. Might as well just call in all refills but what an ineffective app. Fix it. Othes have asked as well this entire year. Terrible.
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Very user friendly!
This app is simple to use and makes for an easy time of getting my free refills.
