Comparison

MyChart vs Trinity Health MyChart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

About

Trinity Health MyChart

Manage your health information and communicate with your care team on the go. Access test results, pay bills, message your doctor, and schedule appointments. You can also request prescription refills and integrate health data from other apps.

Highlights
  • Review test results and medical history
  • View and pay medical bills
  • Message your doctor
  • Schedule and manage appointments
  • Request prescription refills
  • Upload health and fitness data
Features
Currently charting
Read full description

Use your Trinity Health MyChart account to manage your health information and communicate with your care team from your mobile device. With the MyChart App, you can: • Review test results, medications, immunization history and more • View and pay your bill • Message your doctor • Schedule or change your appointments • Request prescription refills • Upload health and fitness information from your health app or other self-tracking programs such as HealthKit If you do not already have a MyChart account, you must first create your account through mychart.trinity-health.org or contact your doctor's office for assistance.

Screenshots

MyChart4 screens
Trinity Health MyChart4 screens

Verdict

The call

The clearest difference is ratings volume: MyChart at 736K against Trinity Health MyChart's 15K. MyChart also leads on chart position (#1 vs #88) and update cadence (monthly vs every 3 months). Trinity Health MyChart's advantage is iOS requirement (16.2 vs 18.0). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyChart holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: MyChart has 736K ratings behind it against 15K, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 54% of Trinity Health MyChart's.

UpkeepUpdate frequency

MyChart ships an update monthly, Trinity Health MyChart every 3 months. Both last shipped on October 31, 2026.

Scorecard4 real differences · 7 level
MyChart versus Trinity Health MyChart: the parameters behind the verdict, then further details
ParameterMyChartTrinity Health MyChart
PriceFreeFree
Rating4.6 (736K ratings) — better4.4 (15K ratings)
Positive reviews61.4% of reviews — better54.3% of reviews
Number of ratings736K — better15K
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#1 — better#88
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS18.016.2 — better
Further details — not scored
Size125 MB176 MB
Age rating17+17+
DeveloperEpicTrinity Health Corporation

Customer experience

MyChart

All ratings733,144 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews9,332 reviews
Positive61.4%
Neutral10.0%
Negative28.5%

Trinity Health MyChart

All ratings9,902 ratings
Positive85.7%
Neutral4.3%
Negative10.1%
Written reviews637 reviews
Positive54.3%
Neutral13.3%
Negative32.3%

User reviews

MyChart

From 736K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

Trinity Health MyChart

From 15K App Store ratings

What we love

  • 🚀 Quick access to test results
  • 💡 Convenient communication with doctors
  • 👍 Easy to use and navigate
  • 🚀 Streamlined appointment management
  • 👍 Comprehensive medical history in one place

Room to improve

  • 🐛 Inconsistent user experience across providers
  • 🔒 Privacy concerns with shared accounts
  • 🐛 Difficulty updating personal information
  • 🐛 Unreliable messaging and notification system
  • 🐛 Cluttered with too many reminders and questionnaires

Bugs and requests

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

Trinity Health MyChart

Reported bugs

4 issues
  • Login screen freezes
  • Incompatible with older devices
  • Inconsistent data sync across devices
  • Issues with online check-in functionality

Requested features

5 requests
  • Ability to delete unnecessary reminders and notifications
  • Option to add dependents' charts to a single account
  • Improved integration with external providers and pharmacies
  • More customization options for the user interface
  • Clearer billing information and payment history

In-app purchases

None

MyChart

No in-app purchases

None

Trinity Health MyChart

No in-app purchases

Questions

Is MyChart free?
MyChart is free to download, with no in-app purchases.
Is Trinity Health MyChart free?
Trinity Health MyChart is free to download, with no in-app purchases.
Which has better reviews, MyChart or Trinity Health MyChart?
MyChart is rated higher. MyChart averages 4.6 out of 5 from 736K ratings, while Trinity Health MyChart averages 4.4 from 15K ratings.
Do MyChart or Trinity Health MyChart have ads?
Neither MyChart nor Trinity Health MyChart shows ads.
Which is updated more often, MyChart or Trinity Health MyChart?
MyChart ships an update monthly, and Trinity Health MyChart every 3 months. Most recently, MyChart was updated on October 31, 2026 and Trinity Health MyChart on October 31, 2026.
Which is more popular, MyChart or Trinity Health MyChart?
MyChart currently peaks at #1 in the App Store charts, and Trinity Health MyChart at #88. Chart position reflects recent download velocity rather than total install base.

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