Leave a Review Pitch Gauge
Needs work asap
App was working great the first couple of month and now it doesn’t even recognize that I have a subscription is very annoying to have to delete and delete$$78$$
Customer service
Definitely the best customer service I have had with any software or programkelton25
No service
I paid for the app and never got access to the features tried to contact customer service and never got to talk to anyone or got a response from email no contact whatsoever never got my money back or had any issues resolved.Disappointed Roofer
Pro
Doesn't work.. Plain and simple.. Had to give 1 star to submit this
Update 2022-
Junk.. junk.. and more junk..
It took then 2 years to respond to my issue and review…
Right on top of your game ..
And still - JUNKAngry player here
My features are limited
How do I unlock and what is the cost to get the full spectrum of what the app is capable of? I’m about to delete the app off my phone I can’t utilize it for what it’s intended for really I need full functionality of this app but can’t seem to find where to purchase , any help thank youroofersroof
Developer Response
Good Day, please may you email us on support@pitchgaugecom so we can assist you further.Going Down!
We’ve been using Pitch Gauge for almost 5 years now. And it’s been getting worse year over year. Every time we sign on, we lose all our drawings from the past. We have to delete the app and load another version. The developer has been great at aiding short term solutions. He’s even suspended the monthly for the troubles. However, if you plan on using this App to do business, prepare to download the App regularly. The Beta version was NOT better. We will use it for menial tasks but it looks like it’s time for us to find something that’s more reliable. Additional reviews as of march 2022. PITCH GAUGE is getting less and less reliable. We even bought a new iPad to see if that would help. We used to get a call or an answer. And now nothing.Show lessThe Tinbot
Developer Response
We apologize for the inconvenience caused. Please may you email us on support@pitchgauge.com so we can assist you further.The squares are never correct!!!
I’ve been measuring roofs since I was 16 and let me tell you on your average 40 sq roofs it was off by 10 squares and I measured it to a T according to the instruction video it’s a nice thought but it doesn’t beat hand measuring, the pitch is always slightly off but still handy.
I do roofing for a living if it works for you great but always double check because when it came to roofs the shape of a triangle, parallelogram and a trapezoid it was completely off when it came to a straight rectangle roof it wasn’t too bad but when it comes to complex roofs don’t short cut it or a free app is gonna cost you some money.Show lesshec61
Developer Response
We apologize for the inconvenience caused. Please may you email us on support@pitchgauge.com so we can assist you further.5 STAR Product, 5 STAR Customer Service!
I’ve been measuring roofs a long time, from the tape measure to the apps. When I started using apps I found myself just going back to the tape measure until I found pitch gauge. It really has made things easy for me. Once you learn how to use pitch gauge it does make things a breeze. I suggest getting a tablet and a stylus. And I must say the few times I’ve had a problem, they were there to help promptly and efficiently. This app really sets the guidelines on how customer service should be for all apps. I can’t thank you enough pitch gauge.Show lessElite Roofer Dan D
Developer Response
We're always working hard to improve the app. Thanks for your download and great feedback.Sam
I purchased this app, I really like the futures of the it does the job nothing special but it does the job, I have been having problems with saving my projects, when I find the address of the customer and try to add it to my projects the app automatically sign me out, I try to contact customer support for many times with out any luck, no one have reached to me or respond any of my emails, for that reason I’m giving customer service 1 star, I really hope that they work hard to make this app works better but mainly and more important I hope that customer service always take a little bit of time in responding to every customer, because with out customer you will be nothing even if you build a good app.Show lessMex36
Developer Response
Hello Sam, Please may you email our technical support team at support@pitchgauge.com. We are always looking to help our users to have a better experience.Helpful
Extremely helpful tool to have as a contractorPitaBread703
