What fabulous service !
I am placing my 4th order and every interaction with Roche Bros or their staff and delivery folks has been nothing but a POSITIVE experience! The app is great and functions very well ! I am retired and gave up driving in February, so this option has been a wonderful solution for my new circumstance. Thank you Roche Bros.!!!
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Love!
But...There needs to be better images and product descriptions. I’d live to be able to zoom in and read packaging. I love this store and the quality of the ingredients. The delivery process is outstanding! My only issue is the app feature above
Ok
The produce is fresher than its competitors but the delivery is less convenient. Would be better if as your as delivery window approached the site could give you a half hour window of when the driver would be there and then alert you that you are next- like Stop and Shop does.
convenient
easy to find what I want, easy to set up delivery or pick up
Awesome
First time trying this
Looking forward to taking advantage of home delivery
Looking forward to taking advantage of home delivery
So convenient but pricey delivery fee
So fast and easy but delivery/shopping fee is crazy high for their services.
Home Delivery
After having surgery I needed to start using a delivery service. From beginning to end the service couldn’t be any easier. With several choices for delivery dates & time. The quality is just what you would expect from Roche Bros. I plan to use this service in the future. Great experience!!
Roche bros
They need more selection and to honor expiration date
BadApp
I’ve been going online to order groceries for a few years but it doesn’t have pickup option. Added app so I could use that feature. Needless to say, I added my last item & the app crashed to a blank screen. What a waste of time. I knew it was too good to be true☹️
Home delivery
Can’t say enough about the home delivery from the West Roxbury store. Bobby the manager is great, communicates any questions immediately and is always upbeat. Both my delivery guys are also always great, happy, personable and upbeat, and last winter in the middle of deep snow one of them went above and beyond for me. I’m sure there are different instore ‘pickers’ but they always pay attention to my ‘notes.’ I’m only sorry I didn’t start ordering this way sooner.
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