Blaze CU Mobile Legacy Hiway User Reviews

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Leave a Review Blaze CU Mobile Legacy Hiway
  • Thank you for helping me this far

    This app is very helpful when coming to check everything that goes on with your money. Not only that but if you see something wrong in your account you could report it right from the app.
  • Not a fan

    I do not like the pop up windows for visa and bill pay access. The windows are small with no way to enlarge them and see the entire window. Disappointing...

    I use my tablet to look at the accounts. It doesn’t make a difference which way you turn it. The smaller pop up window is not good. The full size pop up window was perfect. Please bring it back.
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  • Functional

    Very easy to use and looks great. Although I had a previous landlord that I used to transfer money to into his bank account and now that he’s not my landlord I cannot remove his account from my list of accounts.
  • Registering Device for Mobile Deposit

    This application used to make you wait when you register a new device before you could make a deposit. It would also keep you from using a previous password. I happened to forgot my password and had to create a new one so started a cycle of making new passwords and waiting to register to make a deposit. Anyway thanks for fixing this.
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    Developer Response

    Thank you for the great review. Happy to hear that your Mobile Deposit issues were resolved.
  • App problems

    Recently when I try a deposit my check through the app it logs me out after the last picture is taken. No reason. Then I Have to log back in and try to get in this may happen two or three times.
  • Good but needs much more improvement

    I’m able to see all my accounts and loans one one app but the mobile app limits my ability to make extra payments towards my loan. I have to call in to member services or mail in a check and it’s just extra steps that can be eliminated if there is that option thru the mobile app. Also I recently tried to open a checking account through the add account option on the mobile app. The app said it was created but when I called member services a few days after they saw no record of it. Hiway federal has a long way to go to improve on their mobile app to truly make it convenient for their users/members.
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    Developer Response

    Thank you for your review and suggestion. This feature has been requested from our provider, and is currently under review. I would like to investigate your issue with the Add an Account feature. Could you please send us an email to memberservice @hiway.org with your contact information so that we may follow-up.
  • Bill Pay

    I use to always give 5 stars to the Hiway app. Now I am Very Very sad that I can’t use Bill Pay anymore because of my older version iPhone. I called the Hiway help and was told to call Apple and ask them to force the latest upgrade to my phone. I called Apple and the tech guy was VERY patient with me. I told him the message when I try to access Bill Pay...the message says basically to log in again. I had tried that multiple times and even reinstalled the app. The Apple tech walked me through a scenario where I signed into the site Bill Pay uses an still I couldn’t get in to the bank Bill Pay site. Apple told me to call the bank and tell them it is not a phone issue. I am waiting for a bank person to call me back.
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    Developer Response

    I'm sorry to hear you are having issues with BillPay on your older iPhone. Are you still waiting for a response from a Hiway rep? If so, please email memberservice@hiway.org so we can make sure that someone follows up with you.
  • Feature Request

    I currently use a few banking apps. I’ve come to depend on a feature on BCU’s app where they display the account number next to the routing number per account that I own. It makes accessing this information on the go quick! A nice to have!
  • Love Hiway Federal Credit Union & LOVE the app

    I’ve been an HFCU customer for many years, so when they first came out with their app I was thrilled! I also bank with another major bank and the HFCU app is just as robust as theirs. I LOVE all the features available to HFCU customers in the app.
  • Needs some bug fixes

    Great app to transfer money and check on accounts quickly, but there are a few bugs that need fixing. If making a mobile deposit, it will often crash after one or two deposits and need to log back in again and start all over. Otherwise it mostly works well aside from the occasional slow service which I think may just be due to high traffic at times.
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