PostNord User Reviews

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  • Disatrous service

    Unbelievable how bad this service is notifications do not work and is only available for nordic phone numbers
  • Terrible customer service

    I wanted to receive my retainers which I had forgotten In England. Been in customs for nearly 2 weeks now whenever I try to contact them through the app or phone I have no response. Absolute shambles trying to charge me 700kr (Just under £100!?!) for my retainer which should have no VAT. Sent a customer contact form no response…. terrible company
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  • What ski shipment

    Your delivery is a disaster! I had this whatski shipment shipped out end of May. The delivery was never done because we were at home everytime I got a message that the shipment would be delivered to the house. That’s what I paid for. Then I get a message that the package could not be delivered. That’s your drivers excuse…….we know they always do that since we are not living on a main road. This attitude is terrible! You see and know our address so when you accept home delivery you have to fulfill it. On top instead of leaving it with the nearest Post Nord in Ekerö they sent it to Järälla which is >40km away! Sick!
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  • Identify with MitID Doesn’t Work

    Had another person who wished me to pick up a package on their behalf use the Identify with MitID function, but just receive “ Unhandled exception” after signing in and entering their CPR number.
  • My music purchased

    Fabulous service. Thank you.
  • Chat

    Finding it very frustrating that you only get automated responses when you are trying to get something answered. And that you can’t chat with someone in person.
  • Worst customer service

    The customer service ignores you for hours, if I could choose a different service I would’ve unfortunately the sender used this. Avoid!!!
  • Accessibly good

    Clear, smooth, easy to use and nicely designed app.
    I got all my mail, everything was logged immediately onto the app and delivered very quickly.

    Thank you for your service.
  • Totally Unable to Help

    If you’re trying to use this app to contact post nord, it is recommended you just cut your losses. They don’t want to help you as evidence by their garbage chat robot, and you will never talk to a real person. Ship with someone else and end up happier, the new post nord slogan
  • French language

    Why can’t we chose different language I am from Canada and no French dialogue

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