I had used this app for two years with no issues and was very satisfied. I operate in the James and Chicahominy River area of Va. Late Oct 23 while underway I noticed that the area that I had coverage for was now not covered at all. All there was was the background color used for land. I submitted a support request to Wartsila Customer Support. I received a prompt reply, was given a case number, and asked to provide a screen shot of the problem area, which I did. I received a reply Nov 1 thanking me for my picture, and that my issue was forwarded to the cartography dept for investigation. That is where all communications ended. It is now Apr 2024 and I have received nothing from customer support, in spite of sending several e-mails requesting an update. I’m getting ready for this years boating season and am having the same coverage problem in my cruising area. I cancelled my Wartsila subscription and am giving Savvy Navy a try.
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