Leave a Review eFax App
Absolutely horrendously appalling Plus premium performance
I am actually shocked how terrible the performance of this app has been. It pretended or pathetically sent the very first fax and I believed it was actually sent back when I installed the app initially, but when I went in today to start sending some EXTREMELY important documentation for an important claim, I saw that fax had actually failed and I was not notified or aware even with notifications enabled.
I sent a fax at about 1730 yesterday and when I tried to send an additional text a bit ago for my important claim, I looked back at sent faxes and saw that it sent, but it converted the document I was sending so poorly that it wiped out bottom of several pages of the fax such that portions at the bottom were completely missing and several pages where missing entire sections in weird shaped section in the middle or somewhere around the middle of several pages. I am appalled that this is the performance on their "Plus" premium service and I am grateful that I am only on the trial version. I will DEFINITELY not being purchasing a subscription of this obviously garbage app. The fact that it so profoundly failed to send an incredibly important set of documents that indicates that it is not trustworthy in its performance. I cannot believe the rating is so high.Show lessDeveloper Response
Hello PAJ-S. This is not the experience that we wish you to have. Please feel free to message us at socialsupport@efax.com with your account details and we would be happy to assist you in troubleshooting your account. ^RASuddenly stopped working- company provides no assistance
So disappointed. Have been using this app for a few years without problems. Now suddenly it has stopped allowing me to log in. The only advice I’ve been given from e Fax about the ‘unknown error’ message I keep getting, is Unistall, reinstall,wait till the app refreshes. I’ve done this several times and it’s still not working after four days. I’m looking for an alternative app and will have to, unfortunately, unsubscribe from eFax.. I’m not prepared to pay for no service.Show lessDeveloper Response
Hello Monniebee This is certainly not the experience we wish you to have. Please message us with your account details at socialsupport@efax.com and we would be happy to assist. MS^SCAM
Steals your moneyDeveloper Response
Hello jg66828, this is certainly not the impression we wish for you to have, Please message us at socialsupport@efax.com with your account details and we would be happy to assist. ^MS