It’s not it
Response from developer
Hello! Based on your review, unfortunately, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at support@bpmobile.com so that we can look into it immediately and do our best to get it resolved.
Poor
Response from developer
Hello! Based on your review, unfortunately, we cannot gauge exactly what went wrong. Please write to us in detail about the issue at support@bpmobile.com so that we can look into it immediately and do our best to get it resolved.
Flächenberechnung
Response from developer
Hallo! Es tut uns leid, dass Sie Probleme mit unserer App haben. Wir möchten der Sache genauer nachgehen. Bitte kontaktieren Sie unser Support-Team unter support@bpmobile.com und teilen Sie uns weitere Details mit.
Long time builder first time user
Very poor support
Response from developer
Hello! We're sorry to hear you're having difficulties with our app. We'd like to look into this matter in more detail. Please contact our support team at support@bpmobile.com.
Charged for subscription after cancelling
Response from developer
Hello! Thank you for taking the time to leave us a review. Our app clearly displays all subscription-related information when offering subscriptions. Our customers are advised about subscription conditions beforehand with full transparency. If you canceled the subscription at least 24 hours before the end of the current period, then your account should not have been charged for renewal. Kindly note that only active subscriptions can be automatically renewed. Please contact our customer support at support@bpmobile.com so that we could look into the matter.
Doesn’t work
Response from developer
Hello! We’re sorry to hear about your experience. Our support team strives to respond to all inquiries, so please check your spam folder in case our reply ended up there. If you haven’t received a response, we encourage you to reach out to us directly at support@bpmobile.com so we can assist you further.
This does not allow you to make floor plans without scanning a room nor try before you buy.
Response from developer
Hello, we are sincerely sorry about the situation. Please contact us at support@bpmobile.com, so we can investigate the issue and provide you with the accurate information on how to request a refund for your in-app purchase.
Not working
Response from developer
Hello! We're sorry to hear you're having difficulties with our app. We'd like to look into this matter in more detail. Please contact our support team at support@bpmobile.com with more details on the issue so that we can help you fix it.
What a horrible task flow!
Response from developer
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.
Had high hopes
Response from developer
Hello! We're sorry to hear you're having difficulties with our app. We'd like to look into this matter in more detail. Please contact our support team at support@bpmobile.com with more details on the issue so that we can help you fix it.
Very disappointing
Response from developer
Hello! Thank you for your review. We would be grateful if you could give us more detailed feedback on our app, as your opinion matters to us. If you have any suggestions, please send them to support@bpmobile.com.
Difícil de ver
Scam
Response from developer
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.
Mapping
Response from developer
Hello! Thank you for your review. We would be grateful if you could give us more detailed feedback on our app, as your opinion matters to us. If you have any suggestions, please send them to support@bpmobile.com.
Вылетает
Response from developer
Здравствуйте! Мы ценим, что вы нашли время оставить отзыв. Пожалуйста, свяжитесь с нами по адресу support@bpmobile.com, чтобы мы могли разобраться в ситуации и найти решение проблемы.
Not recommended
Response from developer
Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.
Too expensive
Response from developer
Hello! We offer a free version of our app with certain limitations. We also offer a free trial without any limitations before committing to payment. Just drop us an email at support@bpmobile.com if you require any assistance. We will be happy to help.
Scanner
Response from developer
Hello! If you're having any difficulties with our app, feel free to contact our support team at support@bpmobile.com, we'd be happy to help you out!
Not for professionals
Response from developer
Hello! We’re sorry that the app did not meet your expectations. We also apologize for the frustration you experienced while communicating with support. When our team asks for videos or additional details, it’s only to better understand and reproduce the issue so we can investigate it properly. We regret that this process felt unhelpful in your situation.
