Watch consignment.
I sent pictures of a watch for an auction appraisal in May I received an acknowledgement that they got it and never received an appraisal it’s now July. I have called them and they said they someone will get back to me, I haven’t heard anything. Poor customer service.
No filters
It seems with no filters if you want to look at auctions your only option is have every auction in the world! And it takes ages to scroll through them all to find those in your location or subjects of interest
The app is unusable
Buggy. Many functions unusable. Get stick in search screen and need to restart app.
Jeff Bernacci
Catherine and Morisa were great to deal with.
Both friendly and very professional.
Both friendly and very professional.
Discoverability
You used to be able to select sales by location but you can no longer do this on the app which is a real bind and, after a while, makes you want to stop searching.
Bad customer support
It’s been over a month I have requested to pay a small amount invoice by credit card and all the replies from customer service were useless.
First experience with Bonham’s auction
I am a lifelong, experienced auction bidder. My first experience has been a disappointment. The 28% user charge is extremely high and the telephone listed for contact is on perpetual hold and then abrupt hang up without contact with a person. They do not provide a digital access interface for payment. I am unsure how to pay, unable to contact support and unlikely to use this auction house in the future. Extremely disappointing experience, especially considering their user fee is more than twice any other auction house I have dealt with in past.
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Good auction house, poor app. Bidding not fit for purpose
Avoid using this app for bidding as it fails to send bids
A long way to go
I would like to be able to save favorite artists and get notification when their work comes up for auction. Neither of these things is possible with the current app.
On line auction
Seems like when you place a online bid your app would show you what current bid is.. how do you know or see if you need to re-bid to be on top? Is it top secret? Seems odd your not notified your out bid?
