Leave a Review VBB Bus & Bahn
Slow and unresponsive
Tried to register and this message “ Authentifizierungsfehler:
Sie konnten vom System nicht authentifiziert werden.” Kept popping up at the end. FrustratingDouble Whopperer
Can't purchase tickets
Required me to enter same details multiple times only for it to fail at the point where it wouldn't actually let me purchase a ticket.phillywiggins
Not accepting NZ number
Followed rules putting 0064 then my number with no leading zero as it says too but still says it’s wrong…Maxfire2626
Couldn’t even buy a ticket!
When I tried to buy a ticket it displayed a message “not enabled for this merchant” but I hadn’t even got to the part where I enter my credit card details.Scoot73
Awful
This app is utter garbage and could probably lead to a lot of ticket fines due to how bad it is, you can’t even buy a ticket - close this company down and start againAstonvilla1987
Doesn’t work any longer
Can’t save data
Saved data is removed
Saved payment is deleted and can’t add any new one
Can’t purchase ticket any longer
Are you guys still working on this?
If I respond “oh, I failed to buy the ticket via your mobile app” when the conductor checks ticket on the train, will the answer be accepted? Because it’s not my fault. And at some places, there is no ticket vending machine.Show lessthyrlian
Couldn’t buy tickets
The app would not allow me to buy tickets as it would not recognise my Australian phone numberDfrvcfy
Pointless
This App takes all your information and then starts over without saving your profile. Looked easy, but was not.bmcbrien
Decent app and good customer service
VBB is my preferred booking app for Berlin-Brandenburg service!TtheTreater
Buying ticket function is broken
The function to buy tickets is broken. The app wants to send a “pin” to you via SMS, but it sends it to non existent numbers for non German phones. Instead of being secure, it is broken. Use the BVG app instead, at least you can buy tickets on it.snick25
