VBB Bus & Bahn User Reviews

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Leave a Review VBB Bus & Bahn
  • As to be expected

    Another transport app that wouldn’t have been acceptable in any other European country 10 years ago!
  • Easy but only purchase just before departure

    The App works fine and the ticket was cheaper than buying over Deutsche Bahn. However, VERY IMPORTANT to know that tickets can’t be bought in advance & must be used within 4 hours of purchase. This wasn’t totally clear to me, despite the „please mind“ and „ok“ that has to be clicked before purchase. So, I ended up buying a ticket the night before my trip that I couldn’t use. Thankfully, the VBB Mitarbeiter were helpful & friendly and following an email exchange, I was reimbursed for the unused ticket.
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  • Log in doesn’t function

    Downloading the app for the second time it won’t allow me to purchase tickets because it says my email is already registered but it is not sending me the PIN. Have just wasted 30 mins wrestling with it. Why is there no log in button? Why is there no send PIN again button?
  • Awful

    Full of bugs and PayPal is nowhere to be seen. If you forget your login you are done for - it will go round I in circles forever. Terrible app
  • Just remove this and use BVG app

    It’s like night and day compared to BVG app (which I ADORE!). Why can’t they learn from BVG?
  • Barely usable

    You cannot register unless you have a German number. (Activation doesn’t work) so if you are a tourist, you better buy your ticket from a ticket machine instead.
    Also, ironically, the app asks you to permit access to tour contact list. Why is that??
  • Wish we had an app like this in Australia!

    Works great - love the ease of buying tickets without needing a smart card or lining up at a machine. Especially love the Live view to not just get the estimated minutes till a train/tram/bus arrives, but actually see where it is on the map. Best PT app I’ve used!
  • Totally useless

    Can't even register to buy a ticket
  • The most privacy breaking app ever

    This App requires access to your contact (why?). In order to buy ticket you must provide not only phone number but as well DOB (why???). This app collects all important info about single person. I hope they protect their customer data!
  • Excludes non Germans

    The app now requires an account which you can only obtain with a German phone numbers. That’s incredibly rude to tourists and anyone else visiting. Might I say racis....

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