Leave a Review RCB Bank Mobile
NOT Real Time
This app is OK except that they just send you a text 3 times a day rather than giving you real time notifications. The notification they do send has no useable information so it is basically just a reminder to get on and check your account. The notifications just say you have so many pending items and so many posted. Yet, this rarely matches what your account says. They want you to use your debit card but won’t give you real time notifications so you can watch for fraud. This is extremely irritating and has me just about ready to change banks. Their old software gave you real time notifications. I don’t understand why they ever changed and why they can’t fix this one. My suggestion is use a different bank!!!Show lessAgilityCardiMom
Wild restrictions on access to your own money
If you like being unable to transfer money between internal accounts after 7 pm, on weekends, holidays, or when the app just doesn’t work then this is for you! The inconvenience is unbelievable. The sad thing is that the app used to be a joy to use especially if the physical branches were closed, now the app alone makes me & my mom want to change banks entirely.Show lessrmrc32051018
Once in the app, it stays on Link Account
Once I open the app, I want to get to my joint checking account. The app automatically shifts to link account and will not let me go into my checking account and stays on link account. This is so frustrating because all I’m trying to do is see transactions in my joint checking account.
Sometimes I can go into transfer funds and then go back into accounts to get to my checking account but that doesn’t always work.
I just get so frustrated when something so simple doesn’t work.
I do not recommend this app.Show lessunhappy:( one
Worst bank app ever
I’m closing my account. Using mobile bill pay you can’t see if the business you paid through actually got paid as there’s no check image. They debit your account immediately so you really don’t know. If you ask customer service they ask if you paid by debit or check😤 I couldn’t make a remote deposit until that function was enabled. After they said it was enabled it doesn’t work and gives an error message they can’t figure out. I use 2 other bank apps and two others for credit cards without any issues whatsoever. I’m done.Show lessceddy22002
Poor app
This app has required a lot of interaction with support. Very frustrating when I rely on this app to pay bills while out of town. I’ve been a longtime customer of this bank with zero complaints but this app will eventually cause me to change banks.jdsmit8
Could be a lot better!
I am not sure why in this day and age a bank that wants your business does not have an app that is usable. It can handle mobile deposits and debit card usage. I have linked my credit cards. However I can’t pay my bills or send a Zelle. I have tolerated their changes but it doesn’t appear they are fixing any bugs. It does no good to have a mobile app you can’t pay bills with. Does it?Show lessKR7-18
Literally just doesn't
I tried making an account 30 times but every single time it says it cant right now or i already made an account, so i go to forgot password and enter the only requested user id that it could have possibly signed me in as, and it says THATS wrong so that just means over the last 3 entire days it hasn't been able to sign me in for no disclosed reason.Show lessrandymcrando
Worst app ever
Consistently logs my out then tells me all of my login info is incorrect so I then have to go to the bank and get a temporary password and login so I can get on and make a new login just for it to not work in another two weeks....$?37;!3
More accessible features for visual impaired people
The only version of this app had way bigger fonts used. There is an accessibility feature but only an option for high contrast which didn’t seem to do anything to help see the words better. The app either need to be able to used the phone’s settings within the app or the app need to be able to have larger font options. I shouldn’t have to screenshot my bank account charges to be able to read them.Show lessJohnson1498
Since the New Online Banking Switch Its Great
After the trouble of changing from the old online banking to the new platform, it is great! I've been able to see all my external accounts including 401ks, student loans, and credit cards, on this as well as my RCB accounts. It takes a few minutes to get it all set up to link everything together but it's worth it afterwards. However, the reason some external accounts that don't automatically update is because of those specific companies' verification processes not allowing the app to remember the login info, so maybe all the other accounts will change that to allow updates to happen.Show lessangusstrong
