Leave a Review RCB Bank Mobile
Beyond Useless
Will randomly lock you out of your own account and make you do a whole song and dance to reset your password, then say "Net Teller unavailable" when you finally reset it. Worse than useless, will ruin your day if you have to do any bank related stuff on the weekend when literally nobody is working apparently.Show lessSeeweevle
Logging in
It’s awful when logging in I know my password is correct and it’s saying invalid! Also the finger print does work all the time.Deadshot2300
“Error”
When I try to get into the app it doesn’t load and says “error” it’s stupidkileyself1
Works good
^_^Slowpokeosu
Barely works
The app is a great concept but doesn’t work. It is constantly loading. I have so many problems trying to login or trying to see transactions. It’s so slow and often times never opens the account I want to look at. I never had app problems with my previous bank but once RCB bought them out it’s been problem after problem. The app would be great if they actually did some work on it.Show lessbole1789
App
Impossible to set up
Not user friendlyjimmy tramel
Stopped Working
The banks website is not accessible while traveling overseas which wasn’t an issue as the app did work. That is until a week ago when it also started having errors and is no longer accessible. I can understand blocking access from other countries for security reasons, but this also means you may lose accounts for those who need to access their accounts while traveling internationally. It is also very frustrating that there is no way to e-mail or call the bank as all that information is listed on the website that is blocked and within the app that won’t open.Show lessFrustratedTravler
There Are Better Banks
I have had several problems with the app, mostly having to do with login authentication (I was locked out with no way to reset my password without calling them). Additionally, logging into the app is incredibly slow and is a pain to use because of that.
I also just found out that there is no way to wire funds unless you physically go to the branch. This is annoying because all other banking apps I’ve used have this option. In this way, RCB app is out of date. You can’t even link an RCB account to another app and transfer that way, it’s blocked.
I highly recommend switching from RCB to Chime, or similar bank with a more versatile app. It’s ridiculous to have a banking app that does not allow remote transfers to other banks, especially when every other banking app has that functionality.
Honestly, the only good thing about this bank that stands out is the fact that the employees are always very kind.Show lessCodyJS96
Sloooooooow
Have you ever been stuck at a railroad crossing and the train never seems to end? Now imagine the train is on its last car, the stops, backs ups to the beginning where the engine is, and crashes and claims the train is unavailable and starts over.
This app is slower and far more worthless than that imaginary train. I hate it.Show lessJDB65X
The Update Somehow Made the App Worse
As the title says, the update just made the app even worse than it already is. Still no Apple Pay and the app stops properly showing you account balance after 8 pm. Step up your game RCB.Tston3
