Leave a Review Dictionary German PREMIUM
Horrible translations!!
I shelled out $50 for this app, assuming it gave highly accurate translations and nuances of words and phrases. I’ve shared many of these with native German speakers and they are AGHAST at how utterly fallacious many of the translations and renderings of phrases are. Quick example: one does not say “Spachtel” for a cooking spatula. My hotel clerk, from whom I needed a spatula yesterday for my kitchenette, had no idea what I was on about and was aghast at the dictionary. The proper word is “Pfannenwender.” Don’t get me started on the various phrases. It’s indeed upsetting to pay so much money for a product, which has all the trappings of accuracy and rigor, only to discover its many flagrant, egregious mistranslations and infelicities!Show lessrklight
Developer Response
Hello, we regret that you're not satisfied with the PONS Wörterbuch Bibliothek.Used to be ok, now it’s difficult to use
The last major update caused all sorts of problems. Now it takes forever to launch. Such a pain when I need to find a word quickly.
Not only that, the new way that the app suggests words that you are searching for is far inferior compared to how it used to be. It tries to be “smart” and guess the word you are looking for. In the process, it hides words that actually start with the letters you are typing. An actual example to illustrate: type “selb” (the first four letters in the word “selbst”). Do you see “selbst” anywhere in the list of words you might be searching for? No. Just “Gelb” and “gelb”, because it’s guessing you meant those. If I want to get to the definition for the word “selbst”, I have to keep typing letters until it finally gets the hint. The app should *always* display words that begin with the letters I am typing, not just try to guess what I am trying to type. What’s more, this is a dictionary - I *want* to see the words that come right before and after the word “selbst” when I’m searching for that word, because sometimes it helps me learn other words that are related to it. Search used to work correctly in an earlier version. Now it is horribly broken.
What’s worse, I tried to contact the developer and explained these exact problems with a very detailed write up and screenshots to illustrate. I was just brushed off. That was several months ago. Still nothing has changed. Be careful where you spend your money, this is probably not the dictionary for you, unless they decide to get their act together and address the user interface problems and dreadfully slow startup times.Show lesseric.johnson
Developer Response
Dear eric.johnson, we very much regret that the app is less userfriendly for you after the update. We took your and other customers' feedback serious and already work on the next update. However, we couldn't find your e-mail in our customer's support mailbox. Please write again to: pons-support@paragon-software.com. Thank you!Definitely not worth it
Slow starting app, very basic words and almost 90% of them with no pronunciation, no verb conjugations, and many definitions are just one or two words!
It is by no means a dictionary. Really not. There are many better and cheaper apps out there with more functionality.
I wish I could have a refund..
To developer: I thought PONS is a good and respected company. Now I don't feel the same. You're not only loosing a customer, you're destroying your reputation.Show lessGreenirani
Developer Response
Dear Greenirani, we are sorry you are not satisfied with the dictionary. We would like to speak to you more about the issues, please get in touch with us at kundenservice@pons.de. Could you provide us with some screenshots for some words which you had the mentioned issues with? Alternatively, if you would prefer a refund, please send us a copy of your proof of purchase via apple, as well as your full name and bank account details. We will then reimburse you. Thank you and kind regards.