They’re back and trying to say they’re not a scam
I had this app about a decade ago. After trying it out a few times, I ended up buying a bunch of credits (don’t remember exactly how many, maybe around 20 or so). As soon as I did this, a couple postcards took literal MONTHS to arrive and then most of them just never showed up.
Suddenly, now about ten years later, I start getting emails from them about how they’re under new management, and when I asked their customer service if they’d be able to replace lost credits/credits that were used on cards that were never printed, they won’t do that, and they won’t even offer a sample card or two to prove that the service works. I wish I could completely delete my account so they stop using my personal info for their marketing.I Dream of Jellyfish
Developer Response
Hi I Dream of Jellyfish, Thank you for your review. We are sorry to hear about your unsatisfactory experience with the previous ByPost team. As you may know, ByPost is under new management and ownership and we are endeavouring to support previous customers. We would like to try and resolve this issue for you, so please could you get in touch with us privately via (add ByPost email address) and disclose your account details? We would also be happy to remove you from our marketing communications. We look forward to hearing from you. The ByPost Customer Support TeamNothing exciting here and overpriced.
I used this app back in the day and it was pretty good. I see they are back and I wish them well. I changed my location in the app to USA but it will still only give me prices in English pounds. One postcard is about three pounds, which is an utterly absurd price, but maybe postage in England is expensive. There is also some sort of credit system where credits correspond to pounds, but not to the cost of sending. It’s confusing and seems set up for you to always have lingering credits in your account. Based solely on the price, I will not be using this version of the app. And there seems to be no way for me to delete my account. I wish them the best, but I’ll pass.Nijo150
Developer Response
Hi Nijo150, Thanks for your feedback. You are right. For now the app is currently only in pounds / GBP. We will note this down for our future development roadmap about USD. We are happy that you like the app. The prices on postcards have risen since the old app worked. Please contact support@bypost.com and we will be able to delete your account and data or assist you with your queries. We are here to help and support you. Have a great day. Best, ByPost Customer TeamDidn’t work
Took my money and not a single postcard ever showed up!cbh1114
Do Not Use
My friend never received my card. I wrote this company in the feedback section of the app and also emailed them and never got a response. This is a scam. This app is fraud do not use.Michael29T
ByPost Posrcard app
This is a company based in the U.K., and NOT a good choice for the USA user. The postcards take weeks to arrive. I sent several to myself to verify the time. I thought the quality of the printing is very poor, from my very sharp photos. The only redeeming factor I can say is that their cardstock is thick. I do not recommend this app for anyone in the USA or Canada.Merina
I'm at the app
app for my phonebardlinhkaka
Good App
Great app very pleased with this appYT1349632000
Current Version Crashing!
I've had this app/service for a long time and the current version crashes every time I try to select an address out of my Contacts. Total Bummer!rsvp
Loved it ... now doesn't work
This app now crashes with IoS10 update. Cannot select an address... booooRammaJamma
Cards take way too long
Seriously, don't spend money on this.
Awesome concept, but the postcards take weeks to arrive, sort of spoils the point.
I wrote this review a while ago, and the issue has only gotten worse. You're better off going to the drug store, printing off a picture, and slapping a stamp on it yourself.LeilLikeNeil
