ixigo User Reviews

Top reviews

Flight reservation

No option for multiple city reservation

Response from developer

Please share a quick description of the issue you are facing with ixigo at www.ixigo.com/flighthelp so that we can get this checked and assist you better. We will be waiting for your response.

Unable to reach customer service

My payment was credited from my CC but no ticket issued by IXIGO.

There’s no number where one can reach customer care, had to call my CC provider and raise a dispute.

Will never use them again.

Response from developer

Please share a quick description of the issue you are facing with ixigo at www.ixigo.com/flighthelp so that we can get this checked and assist you better. We will be waiting for your response.

Excellent service thanks

Amazing

Response from developer

Hey! thank you for the kind words. Do share the app with your friends and colleagues :)

Congrats

This app easiest and cheapest fair, so this app will be number 1 in India, thank you, keep going

Response from developer

Hey, we are glad to know that you are satisfied with our services. ixigo team always aims to provide you an overwhelming experience and getting appreciation from our users is the only thing we strive for. Keep using ixigo and make your every travel experience a smooth one.

Horrible experience

I wanted to book a flight to London Heathrow (LHR) for my mother. I searched the same in Ixigo app, but don’t know why the search came as London Gatwick (LGW) and the ticket got booked. I contacted the airline immediately to get it changed and they told me since the ticket is not issued, Ixigo should be able to change it to LHR free of cost (as initially the fault was with Ixigo app). From that moment till 14 days, Ixigo customer support has only made things worse. They kept making a point that it was my fault and not theirs and kept asking for huge rescheduling charges. At the end, I had no other choice and had to give up.

I urge everyone to avoid these frauds.

Wish 0 stars were allowed while giving reviews.
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Response from developer

Hey! We sincerely apologise for the inconvenience caused. Please visit: www.ixigo.com/flighthelp to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.

Very good

All times good experience

Response from developer

Hey, thank you! Your enthusiasm for the app makes us feel motivated.

Excellent for Ixigo Assured

Cleartrip does not offer this made refundable booking on all domestic India airlines but Ixigo does. Fares slightly higher that cleartrip but worth it

Response from developer

Hey! thank you for the kind words. Do share the app with your friends and colleagues :)

Worst ever

Took the money from my bank and after that showed loading for ever and worst still does not even have a single customer service number to call to. All preloaded rubbish which takes you no where

Response from developer

Hey! We sincerely apologise for the inconvenience caused. Please visit: www.ixigo.com/flighthelp to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.

Ixigo.com

It’s a five star work organization

Response from developer

Hey! thank you for the kind words. Do share the app with your friends and colleagues :)

Crazy platform (looks like a scam)

Money was deducted and taken away to tell me 1 min later that IXIGO failed to get airline tickets so now I have over 25K sitting with IXIGO.
I hope that I get my refund back.

Response from developer

Hey! We sincerely apologise for the inconvenience caused. Please visit: www.ixigo.com/flighthelp to share more details with us. We will look into it and work on resolving it at the earliest. Thank you.

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