tpg User Reviews

tpg
tpg
Transports publics genevois

Top reviews

Leave a Review tpg
  • Worst public transportation app ever

    As a tourist in geneva this is useless… The paper map is useless as well. Impossible to figure out where bus stops actually are. Please go to holland and learn what a public transportation app should be. I’m shocked

    Developer Response

    Hello and thank you for your feedback. The application interface shows you the stops closest to your position. You can use the tpg+ application, which will provide you with another, easier interface if you don't know the tpg circuit. Best regards.
  • Useless

    Terrible app. Why did TPG replace the old app with something that they clearly did not test. Trip planner now gives bizarre, illogical suggestions. Live tracking at a given stop is illegible - options don’t appear in chronological order. Terrible.
  • It’s a Downgrade not an upgrade

    This new version of the app clearly did not go through user experience testing. Bugs and crashing aside, this app has added unnecessary complexity and unhelpful features. If I could revert back to the previous version I would do so immediately. The developers should rethink this one…

    Developer Response

    Hello. What bugs have you encountered with the application? What functionalities do you find less useful? Thank you for your future feedback and collaboration. Best regards.
  • Please bring back the old working app

    This app is so confusing. It doesn’t give you the information that you need when you need it. It’s not user friendly at all. It’s useless.

    Developer Response

    Hello. What information are you looking for on the application? We'll be happy to help you. Thank you for your feedback. Best regards.
  • Useless update

    The update does not allow to sort by next arrival, so the order of busses is all over the place. It’s disorganized and unhelpful.

    Developer Response

    Hello and thank's for your feedback. The information displayed above the map is sorted by stop and by order of arrival. This ensures that users don't get lost in a sea of information. We hope you'll get used to this home page. Best regards.
  • Terrible it was already bad now it’s worse

    I was very late too film a shot and I couldn’t check and because of that I missed my shot. I lost money!!!!.!.!.!??)3€2

    Developer Response

    Hello. Unfortunately we didn't understand your comment. Could you tell us more about the problem you encountered? Kind regards.
  • “Nearby” option doesn’t work 9 out of 10 times

    The “nearby” option doesn’t work almost every single time I use the app. It doesn’t matter whether I’m connected to data, WiFi, or whatnot. It is a very useful option but only as long as it works!
  • Does not work

    I tried on two phones. Every time I get the message ‘service not available’!
    Have I missed something- it is useless although I reinstalled
  • Very slow app!

    So slow to load the itineraries that by the time it loads it you already lost your bus and connection!
  • GPS doesn’t work

    The “nearby” function works occasionally, but not consistently. Frequently get message that “service unavailable: an SSL error has occurred and a secure connection to the server cannot be made”. Very frustrating because this is the most useful function of the app.

Alternatives to tpg