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Update last week wiped out all devices
Apparently the update pushed out last week wiped out all devices and we have to re-add everything. I am a Geovision installer and have many clients who use this app, so I’ve been dealing with re-adding all of their camera systems for the past couple days. Very frustrating! Why did you push out an update that would wipe the app completely?Show lessmispentyouth
Developer Response
Thank you for your feedback. In version 3.3.0, the app automatically switches to Easy Mode, which may have led to the mistaken impression that the list was cleared. Please go to the settings page and manually switch to General Mode to check if the list has actually been cleared. The issue has been fixed in version 3.3.1. If you encounter any further problems, please feel free to email us at support@geovision.com.tw and provide more details so we can offer further assistance. Thank you. [Technical Notice] How to Switch Between General and Easy Mode https://php.gvdip.com/phpBB3/viewtopic.php?p=3135&hilit=EYE#p3135Gv-eye app playback error after update 3.2.0
After I downloaded to my iPhone the update 3.2.0 for the app Gv-Eye. Playback option was stopped working. Live video works but the recording can no longer be viewed. Before the updates everything worked fine. Probably the geovision system is already outdated. It will need to be replaced with another, more modern system.Show lessVit. P.
Developer Response
Thank you for your feedback,if there is any problem,please feel free to email to support@geovision.com.tw with more details, so we may provide further assistance,thank you.Been using gv-eye for years & it crashes all the time.
This app is okay. You get a live view of your camera and some recording, but it crashes all the time. The second you try to do something the app crashed and you have to force close to get it back up.
If you want to view a recording, you can and it takes timeeee, just do not click on more than 3 videos or it crashes. Also the playback is horrible on it. You have to select individual files by date and time, max 5 files and open it up. You cannot simply scroll through the actual video feed.
You want to view multiple cameras at once, it works for a few minutes, but then crashes. It’s like the app works to show the feed but once you do too many things, it crashes.
The app is very unstable and I’m moving my customers to UNV for the easier functionality on their phones.
I am moving my customers away from geovision because of the functionality of vms and app.Show lessKen5840
Developer Response
Thank you for your feedback. Please upgrade your app to v3.2.0 to avoid the app crashes. As for the remote playback, we will support timeline feature in v3.3 to provide a better user experience. If you have any other question, please send us more detailed information to support@geovision.com.tw Any questions, please let me know. Thank you!