BabyTV User Reviews

Baby Network Limited

Top reviews

Most RecentHighest RatedLowest Rated

Hit & Miss

I downloaded the app for a family holiday. I saved lots of videos to watch offline and they worked for a couple of days and since have been very intermittent.

It’s very frustrating as when the app is fully functional it’s great, however at the moment I feel cheated slightly for the subscription for something that does not work even on super strong WiFi or on an offline capacity.

Please fix!

Show less

stimwil

6 years ago

Response from developer

Hi, Please email us using the contact us link on the app from the device its installed on, we would like to investigate this issue ASAP. Also we apologies for any inconvenience and would like to compensate you if possible. Thanks BabyTV support team

Customer Service has been wonderful!!!

The customer service is actually really awesome. Had a few hiccups, but at the end my issue was resolved mostly! My baby absolutely loves this app and watches their television channel when we're home and she's beyond obsessed. So so good..!!! Thank you for your help, it's been greatly appreciated!!!!!

Show less

1Olololol

6 years ago

Response from developer

Hi, First we would like to apologies for any inconvenience, we looked into this and working on a solution, currently it may even be on Apple’s side. In the meantime we would like to credit you with 2 months of free access to all our content. Please contact our support through the link on the app and it will be taken care of immediately. Thanks BabyTV team

Good

Program

Visionary Dreamscape

6 years ago

Incapable of fixing billing issues

Free content is very limited so we ended up paying. After an issue with the app we lost paid content. Contacted the developer and they were incapable of restore our account. Getting a reimbursement was even more difficult. Our daughter loved it but we will find something suitable in Netflix.

BRojaZ

6 years ago

This pressure has not connected to babyTV

Booooooooooo
I hate it

gabriel vivanco

6 years ago

Not enough free videos.

It would be great if they have more free episodes!

levisavage10fcb

6 years ago

Excellent

But how do I remove my paid subscription please help

huhghgvihbjhvgfc

6 years ago

Response from developer

Hi, Please follow these steps: 1. Launch the Settings app. 2. Tap iTunes & App Store. 3. Tap on your Apple ID. 4. Tap View Apple ID when the pop up window appears. 5. Enter your Apple ID password or fingerprint ID when prompted. 6. Tap Subscriptions. 7. Tap the Subscription you want to cancel.

Pay twice?! No way. Should be free due to my PlayStation Vue account!

I get Baby TV and PlayStation Vue, but this app wants me to pay again for the same thing every pay for. There should be no additional cost using my existing PlayStation Vue account!

Libertyforall

6 years ago

Don't get app

App stopped working after their latest update "bug fixes". Have contacted their customer service several times and they just keep giving me the run around. They pretty much ripped me off a 1 yr subscription and they don't return your money even though the reason the app doesn't work is their fault. Don't get the app.

Show less

Bhsa2018

6 years ago

Response from developer

Please note that BabyTV apps support IOS 9 and above, as much as we would like we are cannot support older IOS versions. We urge you to contact our support, they would be more than happy to assist in any other issue! - support@babytvchannel.com. Thanks you

Help needed

App has been telling me ‘Loading failed, please try again’??
Subscribed to this app as my little one (16 months) loves baby tv and we are going on a long haul trip (2 12hr flights) so this was going to be a god sent. How do I fix without losing all my downloads? Not sure I can rely on this now. Anybody got any other ways I can get baby videos onto my ipad?

Show less

CK54edi