Leave a Review onTime LIRR
Fraudulent link on their app page stole credit card info
This app had what appeared to be a link to activate my account to get tickets on the bottom of the app page. It brought me to an account activation link. My bad, but after entering my card for what I thought would let me buy tickets. It said my card was invalid.
I thought this was strange. Did more research and saw it was the wrong app.
That night I had a fraudulent charge on that card and had to cancel the card. The link stole my credit card info.
They should not allow fake links that appear to be part of their app function on their ads.Show lessFrom NY to Italy
1 hour into 4 hours
Was supposed to take 1:01 from Huntington into Jamaica- 45 minutes. Turns out the app was wrong, next train to Jamaica isn’t until 2:07. What the conductor failed to mention was that the train was actually to Hicksville, with a transfer to Babylon, and finally another transfer to a local train from Babylon to Jamaica- over an hour. Arrived in Jamaica at 3:30. My commute is only half finished with an hour long subway ride into Brooklyn from Jamaica in front of me. Had I known there were no trains between Hicksville and Jamaica, you know, if the app had been half accurate- I would have stayed home.Show lessnot a bot yo
This new version stalls when off-line
I work for LIRR and I used this app since it’s inception m because it was easy to use…especially when off-line or in airplane mode.
This new version seems to require an internet connection. When offline or in airplane mode, the app doesn’t function as the screen is greyed out when starting up with a ‘loading’ animation that doesn’t load the schedules.
I can’t use this app as I did previously with its previous off-line functionality.
I get that the developer needs to generate revenue. I’m usually connected to Wi-Fi but when I’m traveling and do not have an internet connection (which is often enough), this app is unusable.
Please fix this and I’ll change the rating as this is a great app before the new version.Show lesstoasted_oats
No schedules.
Why did you ruin this app? You no longer can find your favorite pairs. The fonts are way too big. Bring back the old app that was working perfectly! The app that you show in the pictures on the App Store is the app that we want back. You destroyed a great Long Island Railroad app.Vacationguy56
The new update is AWFUL
Glitching, lagging, choppy. Can’t scroll smoothly, none of my favorite pairs are saved and I keep on having to manually put in my destination. Visually it’s also pretty ugly and way less clear than the lighter, simple color palette and design of the old version that had better spacing. Visually it’s just too busy and confusing. Just an all around awful update. I wish it would change back.Show lessJessica Sessions
Developer Response
Thanks for your feedback. Please note that the app UI has been improved. For any further feedback, please email support@mobilewareinc.comPretty Dependable
I am now retired and rarely use except for concerts, meeting old colleagues for dinner in Times Square etc. the app helps me greatly and makes my trips easy. Thank you LIRRScottD 22
Minister
Clean. Comfortable seats. The Ticket Takers are professional but friendly. The announcements are clear. My rides have always been relaxing and uneventful.Minister Luna
Better features than MTA Train time
I love that this app shows you all the train times for the day instead of them disappearing. You can also check into a train and it shows you the stops in a cleaner way. The discover feature was also quite enjoyable to keep me entertained on the longer rides.TONYM1234
Great app
The app uses location in a great way. It shows what’s station you’re closest to sometimes and is extremely convenient.Deez Nuts Guy.
Ads are worthless
Constant ads prevent me from using the app when I need information quickly.Teamtwizz
