Leave a Review Purolator
‘’Delivery ‘’your service is terrible
I was waiting for a parcel in the morning and didn't leave my apartment, your driver arrived at the building and didn't get out of the car, later wrote a report (there was no one at home) your service is very bad!!!Eduard Malkhazyan
Address format enforcement idiocy
For many years now, Purolator has locked down address structures to what they think address formats should look like. While it is a helpful assist to guide a user into a consistent format, rigidly enforcing that is non-workable and rigid enforcement is what Purolator does. The result then is their own inability to deliver because the sender simply COULD NOT enter address correctly. NOT ALL ADDRESSES IN CANADA FIT YOUR ASSUMED RIGID STRUCTRE. Stop this practice, allow freeform addressing when required. This is idiocy.Show lessLexxM3
Assistance
J’aurai aimé l’assistant directement sur l’application. Nous somme redirigé vers le web.AudioMack911
Worst shipment solution ever
Don’t even use this shitty delivery option,always has a problem with them,saying that my package on the vehicle out for delivery at 8am ,and never received this the same day,but just next onemoonmindr
Used to be good
I don’t know what has changed, but for some reason the tracking numbers I am receiving will not work in the app.Joshuafromoshawa
Dumb App
Competitiveness is not they are running for. How to track and receive notification by Purolator : chat with a bot give all your jnfo twice and receive only notification by email or sms like it’s 2013. Yes folk no app notification plus no pannel of management of package and no nothing but a super annoying pre-answered response bot.Show lessFultod
Who is this app built for?
I don’t ship with Purolator. For me, too many broken promises and missed deadlines.
However I do receive from Purolator.
So who is this app built for? It’s not for recipients, I can tell you that. You can’t add a series of waybills that you’re tracking. You can’t get in-app notifications.
Unlike UPS or FedEx you can’t redirect shipments, or event get auto notified when something is destined for your address (when you don’t enter a waybill number).
Every time I have a shipment sent to me through Purolator I go to look for the app to track and manage it. Then I find the app is missing! “Why… ” I wonder “…do I not have this app installed?”
Then, after downloading and trying to use the app to manage receiving shipments I remember… this app is not built for recipients.
Save yourself time and energy and just use their website if you have to use their service.Show lessMotoDC
Tracking numbers are annoying to enter
Once you start typing in a tracking number, you can’t go back a space to edit if you make a mistake you have to start from scratch.zarubswoman
wow what a horrible company
holds up to its reputationfatwhale007
Poor App
App does not sync with online account.The Family Grocer
