Purolator User Reviews

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  • Tracking info will be shown when received by Purolator

    App doesn’t work. The website indicates the parcel was picked up and in transit with estimated delivery date. The app indicates it has not been received by Purolator yet.
  • Good App

    Good App, great way to find the status of a package. I just wish Purolator could give notification of a planned delivery estimating time of delivery or give a 15 heads-up advance notice of a delivery. That way I would have time to get to the front door of the apartment building which i live and not miss the delivery.
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  • No estimated delivery time

    Even Canada post gives you an estimate on a delivery, however puralator is not able to.
    Also the tracking seems a bit confusing….the packages seem to move inside the warehouse more than moving towards their destination .
    Useless app……but maybe it’s not the app as Puralator is.
  • Tracking

    Need more clarity and update information on tracking.
  • Please make sure that the addresses are correct

    Please make sure the addresses are correct because you delivered my previous parcel to other address and when I contacted the costumers service they replied in bad way and they were not helpful so please try to improve your maps and improve your language with costumers if you want to be good carrier company
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  • Basic

    UI is very weak. Input boxes, buttons and overall outlines of content areas are indistinguishable from general informational content.
  • Horribly confusing

    I, like most people understand there is going to be delays due to COVID. However when I check my shipment it says “Contact us”. I assume something must be wrong so I call, wait an hour on hold to be told that due to COVID my package will be delayed. Could you not have just put a message on the app saying it’s delayed and not waste everyone’s time calling to find out what they already know?
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  • Livraison

    Très rapide et efficace :)
  • One star for the good app

    If the email contact doesn’t work, please don’t show it on the screen.
    I had never heard that delivery wasn’t able to call the clients.
    You had to wait them for whole day because the only thing you know was the delivery would come between 8am-9pm.
    How PERFECT this company is
    Never the worst
  • Bobby

    Good app

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