Leave a Review iScape
Bought on phone won’t work on iPad
I purchased the subscription on my phone. I tried using it on my iPad for easier use. It showed the plants were locked and when I clicked it says to upgrade to pro (which I’ve already done- same iCloud, different device). When I try to purchase subscription on my iPad it says I’ve already purchased then a menu comes up to manage subscription or continue. When I click continue it just freezes loading every time. I’ve tried everything from closing and opening, logging out of phone, deleting and redownloading app. Seems like it won’t work at all unless I use a completely different account. I guess I’ll have to cancel and retry after the month to re purchase on just my iPad.Show lessMiguelsLLC
Developer Response
Hi MiguelsLLC, we're very sorry to hear you were not able to utilize iScape on your iPad. When you sign in on a new device with the same Apple account, you can gain access to your subscription if you tap Restore Purchases under Settings in the app. Please reach out to support@iscapeit.com if there is anything we can do to help.IT IS SO COOL!
Just started using the free trial feature of this app to see how it works. I’m no professional landscaper just a bored housewife looking for things to do and after using this landscaping app I felt like I can be a professional landscaper and start making money out of designing other people’s lawn! it is so easy to use the plants and trees and grass looks so real! I was even able to put water on our empty pool to complete the look of our backyard landscape design! to all the developer of this app! You are God sent! this is so cool and genius and EASY! 🥳🥰♥️🙏🏽Show lessmarieew27
Simply doesn’t work
Downloaded the app on my M1 iPad. Subscribed to the highest level of subscription (Trial for 1 week, renewal per month) and went outside. The app immediately started showing bugs. Lines in AR randomly appeared, moved randomly, added ‘points’ I didn’t add myself or the function of drawing lines simply got stuck. Tried it for about 30 min, walking around, redrawing lines for pavers over and over again but never got it to work. This app needs a lot of work before it is bug free and user friendly. Unsubscribed from the renewal and will try another app. If basic functions won’t work I’m in no mood to speak with the developer about how to improve matters. My business time is too expensive.Show lessN1KEZ
I love this app
but most people would not agree but I liked it better before the update. It looked older but easier to work and figure out how to use. Also it was just easier to do the drawing thing for the outlines.
I have some suggestions, first I think it would be better if the outlines for putting things in were just lines and not dotted lines, also I know money and stuff you want people to buy the thing but if almost everything costs money then it’s not going to make most people want to buy it it’s going to make people want to look for a better app.
Those are all of my reasons for the review that I gave which is not bad.Show lesskiwidel07
Developer Response
Hi kiwidel07, thank you for your feedback and for sharing your thoughts with us! We understand that updates can sometimes change the user experience, and we're sorry to hear that you preferred the previous version. We're constantly working to enhance the app and make it more user-friendly, so we'll definitely take your feedback into consideration as we continue to make updates. We strive to offer a balance between free and premium content to provide value to our users while supporting the ongoing development of the app. We offer a limited free version as well as a free trial of iScape Pro. Your input is valuable to us as we aim to create the best possible experience for our users. If you have any further suggestions or feedback, please don't hesitate to reach out to support@iscapeit.com. We appreciate your suggestions for improvement!Three major issues
I love design and have used several architectural apps for building houses, so when it came time to design my garden I tried iScape. The functionality took a bit to get used to, but was fairly user friendly for beginners.
I noticed three major issues. One, no auto save. I found this out the hard way after spending about an hour totally rebuilding my garden and coming back after dinner to the last manually saved point. The other was plant sizes. There is no ruler or grid. You can make a plant appear to be a few inches tall or bigger than your house, even if the largest size that particular plant can ever grow is 24”. So I found myself going back and forth to Google checking all of the plant mature sizes over and over to make sure I was making them visually true to size. I also had some issues with the plant colors. If you want a red yarrow, but the database has yellow, you can try to manipulate the color, but it changes the entire plant color so you can end up with an alien looking plant.
So this is fun for entertainment, but I’m canceling before the trial is up.Show lessErina42
Developer Response
Hi Erina42, thank you for taking the time to provide us with your feedback regarding your experience with iScape. We appreciate your detailed review and want to sincerely apologize for the issues you encountered while using the app. Your feedback is incredibly valuable to us as we continuously work to improve the functionality and user experience of iScape. We understand how frustrating it can be to lose progress on a project, so we do have an auto save implemented. Additionally, we understand your concerns about plant sizes and colors not accurately representing real-life conditions. We're constantly working to expand our plant database and improve the plant descriptions within the app. We love when users send image requests! If there's anything specific we can do to address your concerns and improve your experience with iScape, please don't hesitate to reach out to us directly at support@iscapeit.com. Thank you for giving iScape a try, and we hope to have the opportunity to better serve you in the future!Heck No
The app itself seems pretty good but the price is atrocious. The paid version cost $30 wait, I’m not done, $30 PER MONTH! And without that, you get just a few samples to play with and that’s it. So I paid $5 one time for DreamzAR which is easier to use IMO but unfortunately doesn’t have any big trees. But it does have fences, benches and other things that iScape doesn’t have, so why would I shell out that much for an app when I can literally just look at a landscape and figure out what would look good? Maybe pro’s can use the app to sell their plan to homeowners but for the DIY landscaper, this app is not even worth the time it takes to download.Show lessBC Guerilla
Needs some work
I had hoped that in coming back to this app, some of the issues would be fixed, but it's still very glitchy. Several plants don't load properly. Hollyhock for example. If I try to implement hollyhock into a design, not only does it not load, but it also crashes the app so that other plants can't be selected. I then have to cancel out trying to add a plant and then try all over again with something else. Same issue with peony and I'm sure several others. Not only that, but the database is still fairly limited. It might be great for normal American landscapers who only use a handful of plants in their landscapes, but it's not as useful for those who like a little more interest and variety. But, there's not many other options out there. And the augmented reality is pretty neat. It definitely has some good qualities, but for the price, I still expect it to work correctly.Show lessSu-Per5
Developer Response
Hi Su-Per5, we apologize for the issues you've encountered with the app. Ensuring a smooth and glitch-free experience is our utmost priority, and we have addressed the issues you've mentioned, including the loading problems with certain plants like hollyhock and peony. Regarding the limited database, we're continuously expanding our plant library to offer a wider variety of options for users who seek more diversity in their designs. We appreciate your feedback in this regard and will strive to enhance the database further. Despite these challenges, we're glad to hear that you find the augmented reality feature appealing. Your satisfaction is important to us, and we're committed to improving the app's performance to meet your expectations. If you encounter any further issues, have additional feedback, or would like to send a list of any plants you'd like to see added, please don't hesitate to reach out to our support team at support@iscapeit.com. We're here to help and are dedicated to providing you with the best possible experience.A marginal improvement from MS Paint
Software is pretty poor. The interface is unwieldy. Add more than a few items and selection and moving them around doesn’t work well. Want to place a design element? Say for example you want to put a small boulder field in as a landscaping element. You. Have. To. Do. It. One. Boulder. At. A. Time. Not only is that inefficient, but the imagery is ugly and uniform. The only thing that is easy to do quickly is to draw a boundary and fill it with a texture. Unfortunately the textures don’t scale worth a darn and you can’t really get them to be scaled to match your background. It might be worth a few dollars in a year, but absolutely not worth the amount they are asking.Show lessTodd Fiedler
Had fun
The price just went up on the Pro version. I’ve enjoyed the App during the time I’ve had it. Now it just became to expensive for me to continue to subscribe. I would pay for a great Landscape design tool. Unfortunately I need more designing capabilities for me to pay the yearly amount for this App. Your support team is awesome and helped me when I needed it.Show lessLandscaper60
Update is crap
This app has been awesome..until today when I did the most recent update to “address some of the bugs”. Now I can’t stay in the app longer than a few minutes before it kicks me completely out of the app. Did I mention those few min I am in its taking forever trying to load anything. This is why I’m always hesitant on updates when I’m not having any issues smh. Fix the bugs and I’ll give this the review it was earning before the update!Show lessCoMoAG
