Leave a Review PING
Ping sells something I can’t use
They sell—and charge—for the putting/iPhone cradle. It requires Ping’s app. When I tried to use it, it requires an authorized (by Ping) professional. As a fan of Ping clubs, I am deeply disappointed. This is close to a swindle. I thought better of this company and respected the brand.JohnLePetomane
Bought an Accessory then they cancelled access
Bought an accessory from ping to use this app and then shortly after they removed my access to the app. Ping is normally one of the most customer focused golf companies but this move leaves a very sour taste in my mouth and upset a lot of people. I don’t understand why they would remove access to the app.Show lessThrice3
Same as others
As others have said. This was a great little practice app. Use the ping cradle and away you went. Now only available to fitting pro’s?
Cradle is now obsolete and so is this app. Real shame PingMe98534
Complete disregard for customers
Used the app for a short time- even paid for a proper cradle the stats and help with putting practice were great, then ping update the app and decide to lock it out for anyone other than authorised dealers- I get why they should lock down fitting- but why the practice part! Fantastic customer service right there!!! 😒Show lessHj biff
Update wish they would allow purchasers to use the app during Covid isolation. Horrible update.
Long time Ping user. The new update messed everything up. Was looking to practice putting with the app over the winter months. Of no use to the golfer only fitters. Old app was better.friscognome
What?
I had loved this app and was looking for ways to get my newer iphone to attach to the putter but with this new update it is no longer a useable app for me. Ping fitters only, how does that help me practice?PapaBall17
Joke
The IT at ping needs to the blamed. Why not keep the old app and create a new one for fitters. Crazy stuffGT1981#
Bring back the putting app!
This updated app is not for the public! Bring back the other app so people can practice putting at home! What a terrible terrible decision by Ping!TooPatient
Useless having bought the cradle
Pointless App this is now locked to teaching pros only. Do I get offered a refund for my £25 ping I cradle?? No .. won’t see me near a ping product again. Terrible customer serviceTwitting Matt
Joke
What a completely disastrous update. The IT dept at Ping should be summarily fired. Instead of changing the app to allow only authorized ping fitters, couldn't you just have made a new app? Then you could just let all of us little minion customers fade off and not have to deal with our anger for being forgotten.
And I really LOVE the resolution for the bothersome people that bought this stupid plastic $20 iPhone putter case that no longer is worth $0.05 .... the solution is to contact iTunes. What a hilarious joke Ping is.Show lesssiggo
