Triangle CU Mobile Banking User Reviews

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  • Long time

    I’ve been a member of TCU since 2001. I moved to NC in 2017 and I refuse to leave TCU because they have been beyond good to me. I’ve never had a issue with TCU.
  • App is constantly breaking

    At least once a week the app will stop working and say this service is unavailable at this time and I have to wait until it’s fixed to use it again
  • Easy to navigate!

    Great web site! Simple and to the point banking.
  • Remote deposits

    Lots of trouble doing remote deposits lately. Too many issues. I believe on your end. Screen rotation requires. Won t take good pictures. Making checks unreadable. All in your end! It worked great before. Now last month at least there are issues!!
  • App update

    I just updated my app.. it’s been weird for a while. Not signing in or throwing me out. Well all day I haven’t been able to log in and it won’t do the auto Face ID. I hate this app so much .. and why is there a separate app for the debit cards? I’d rather just use one. It’s be so much more convenient
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  • Un notified Updates

    This app has random system updates which doesn’t allow you to go on the app what’s so ever and transfer money. So far twice once in a breakfast place I needed to transfer money to pay but I couldn’t because it was updating and another for gas. Y’all need to set something to notify the user a hour before or something because this a is such a negative for you guys.
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  • Check cashing policies

    Your check cashing policy should change. When I’m depositing $80,000 into your account I should be able to use what I want not a little bit every other day it’s like you’re taking my money and investing it and then giving it back to me. That is a real estate check which is good from another bank. I am going to change banks because of this I’ve never had this done before at any other bank and I don’t like it now.
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  • Triangle Credit Union

    Best of best! The service members are all supportive of your concerns ! Also very easy to manage your account! Been with them for 10 years ! Thank you Triangle!
  • Simple

    If I deposit so is , also be able to take out and transfer while waiting for
  • Poor service

    I tried to deposit a check in the Merrimack branch and the women at the door told me that I needed an appointment to get in the building. Well I’ve been broke and if they don’t let me in the building then they should be responsible for bouncing checks

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