Functionality
This app allows you to apply Face ID in order for a person to log in, however a lot of the times I get logged out of my account, unable to use Face ID and even with the right credentials to log back into my account it doesn’t allow for me to login. It’s very inconvenient and I see many user have the same issue as well. This issue needs to be fixed as this all is for users to have a connivence to see their account status. I understand there’s times I can call into the bank, but times where the bank is unreachable this isn’t convenient at all. It’s very disappointing and I love enterprise, but this just doesn’t make sense it’s making me want to switch my bank to something that wouldn’t have this issue with viewing their person banking through their phone.
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