Leave a Review LINE
Disappointing
After almost a year of using Line to interact and communicate with a group of fellow photographers I suddenly found my messages, both in private messages and the main chat, not being sent or read. Through messages on another app I was able to confirm that while it looked like my messages were sending on Line, they actually were not. I reached out to Line and all they’d say is that my account was suspended due to me violating some Term & Condition, they then provided a list of common violations (the usual suspects; soliciting personal information, violent or obscene behaviour etc) which I had not violated. Line then tells you they can’t provide details about the violation and how it was determined and you also can’t respond back to them regarding the inquiring. I opened a second inquiry, referencing the first and that one has gone ignored for almost two weeks. A look back at my chat history clearly shows I haven’t violated anything but Line continues to suspend my account and will not respond back to me. Apparently this isn’t an isolated occurrence as a Google search led me to multiple Reddit threads where people have experienced the same nonsense suspensions and lack in communication.Show lessms.manipura
How?
Let me get this straight, the line app is perfect and I have had conversations in it, but just months some random person just named “Z” added me by phone number and I didnt think of anything about it because usually you cant add someone with phone number without verification that you know them or something, so I thought it was a family member, I was wrong. They just chatted to me today, in a scam/bot like sentence asking if we know eachother, i respond with, “No, Or atleast im not sure” and about 5 minutes later they ask how they added me and I responded saying, “When I first saw your name, It said by phone number, I believe” another 5 minutes and they respond with saying their name. The first name matched my great aunt, but last name didnt, and they asked me for my name (P.S I am literally 12) and I just really dont like the app for that, I think they should add a feature to where people cant just add another person because they type in a random phone number.
SORRY IF THIS IS A RANT THATS USELESS AND JUST OVERALL STUPIDShow lessda12yeold
No avatars
Avatars were recently removed. One of the best features about the app, now gone.
It has interesting stuff, but (especially now with no avatars) it's behind the competition.Damon Morgan
Line
I use this whenever I’m in Japan, to contact my Japan friends and grandma this is very useful!nessasslayyyyxx
Impossible to login, and no way to contact Line to get it fixed
Leaving this review is apparently the only way to contact line, on what planet is that considered a good way to provide a service.
My wife cannot login to her account because it does not recognize her password. The password has been reset multiple times and NEVER works!!!!!!
Since she started using Line, every single time she changes her phone or the app is logged out for whatever reason, logging back in is a nightmare of epic proportions.
GET YOUR ACT TOGETHER LINE!!!!!!!!Show lessPatgp
Line
Yeah, people give the app a pathetic rating as it doesn’t deserve any better, the app is totally inoperative, cannot get in and lost my account completelybull s....
Dont take the avatar feature :(
I love line, i use it to talk to my fiancé alot, and im upset the see that the avatar features going to be removed
I usually dont care for avatars in apps but lines is so cute and i love the images and videos you can make. me and my fiancé send them to eachother quite alot because we like getting to see them interact
It makes us happy so when i woke up today to see its going ti be removed i was a little disappointed, because i dont really see the point of removing it :(Show lessKia nelson
Not designed to work with external keyboards
I guess devised for the iPhone and simply ported on the iPad with zero thought so not designed to work if you have an external keyboard as the UI interferes with “send” feature 🤷
Specifically:
When connected to an external keyboard, theiPadOS calls up the [keyboard switcher] UI which allows you to switch language or dictate.
This is layered over the “Send” feature of Line so you have to disconnect the physical keyboard each time you wish to “send”.
In Line the [Enter] key is used to move down a row as opposed to “send”ing message, which is the fundamental problem. If the [Enter] key can be reassigned to “send” then you can side step this issue.
The other option of course is the move the “send” arrow out further to the right so it doesn’t overlap with the iPadOS UI.
Honestly, this is just basic stuff and quite surprised if no one at Line as noticed this? More likely they just don’t want to fix it as most users use the iPhone🤷Show lessukc_CP
Backup doesn’t work and has never worked
I’d give this a slightly better review (maybe three stars?) were it not for the fact that the backup doesn’t work. I moved from the US to Asia, and I’d like to change the region on my Line app so that I can use some of the features that are only available in my new place of residence. However, if I don’t back up my chats first, I will lose all of my chat history.
So, enter me, trying a couple of times per week for the last *three months* to try and back up my chats. Guess what? Every time I’ve tried, backup has failed. I’ve tried all of the fixes proposed online, and none of them have worked. So basically, my choices are don’t take advantage of the features Line has in my current region, or lose my entire chat history, complete with photos and links that I enjoy and want to keep.
Also, enough people complain about this widely online that it’s really disappointing that Line just refuses to fix this. This pretty much sums up the company’s disregard for users. I’d really recommend any messaging app over Line, unless you live in a region where it’s semi-mandatory, as I do.Show lessdayway96
Deletes everything without warning
God forbid you have a second phone, when you finish setting up that phone, open line, and confirm its you with an sms, it deletes the app from your original phone without warning. You will lose all of your conversation history and the people you were speaking with who weren't in your friends list. All of this with no option to keep everything on your original phone unless you somehow knew this was going to happen beforehand and went into options and attempted to figure out how to configure login on multiple devices at once (which I did after and it still doesn't work - wipes my original device when signing into another). The worst function I’ve ever seen in any app/service, ever.
I’ve not only lost important conversations with my land lord, property management, real estate agents, and visa agents, but also the ability to even contact them over this garbage, ad filled, data-mining app. It’s utterly mind-boggling how the team responsible for this nonsense decided a force wipe of your data with no option to stop it is a good idea. I’m moving to a different platform and will be telling everyone “No!” If ever asked to communicate again on this god awful service.Show lessStarryNightin
