LINE User Reviews

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LINE Corporation

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  • IOS15 notifications issues edit: fix widget too please

    Update: watch OS app is really frustrating. Too many QR login requests. Make it more seamless to open app on Apple Watch. Also sharing features should be more user friendly and less confusing on Mobile App. But overall the most popular tool for messaging in Japan and great App.

    Old review 👇🏻
    Great app as usual but when I upgraded to iOS15 there are a lot of notification issues. For example I can’t always see my last text in the Notification Center, sometimes it’ll disappear or sometimes it’ll be there. This wasn’t an issue before, but with iOS15 I miss messages sometimes for this reason Edit: also the widget for iOS, doesn’t show your recent text messages. It just shows the pinned persons icon, a text icon, and a call icon
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  • Don’t Waste Your Time

    I downloaded the app b/c it’s the main communication app used in a work group I’ve been asked to join. I was allowed to create an account. But I couldn’t add group members without communication problems. They weren’t receiving my messages and I wasn’t receiving theirs. I kept getting an error that said, “Access Denied! Please confirm your authority.” Couldn’t find anything in the support area that even told me what that message meant, let alone could I figure out how to fix the problem. So I tried signing out and signing back in. But there is no sign out button. So I deleted the app and reinstalled thinking I’d be asked to sign in again. Well that was a big mistake because now I am locked out for 60 days. Big waste of time and an embarrassment b/c I won’t be able to join this work group. Read the most recent reviews. A lot of newcomers are having this same problem!
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  • Translation.

    I love line but I’m giving it three stars because the translation bots are really really bad! It never translates properly and the translation is always wrong. It makes it very difficult to talk to your friends whose first language isn’t English without confusing the both of us. I literally have to copy what they say into another app in order to have it translated properly. They always change your entire Sentence to something you never even said and confuses everyone in your chat. It’s just very wrong. How has this not been fixed yet? Please check into this because I’d hate to have to find another app to use because of it. It doesn’t help us learn one another’s language properly because it’s always changing the sentences to something that wants said. One of my sentences it literally added 25 commas! Why would it do that?! It’s confusing to everyone to be this inaccurate! Please look into this issue.
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  • Lost everything

    Never received warning about dropping support for my iOS version, now it won't load/let me in, and can't update, so I'm locked out, and lost access to my contacts and chat history. Can't even access it to recover login or connect with an alternative machine. Can't update to iOS 14 as my iPad is old, and Apple have already diminished it's performance in order to force me to buy a new one, which I won't. Not all of us can afford to, so we are punished for not being wealthy. After more than 9 years of using Line and previous good review I won't be using it again.
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  • Perfect App!

    So I was looking for a 12+ app for texting with my friends and my parents recommended this. So far, it’s been the app I always use for communicating. Everything about it is easy to use and understand, you can call, text, all with a push of a button or two. Overall, a incredibly simple and easy to use app.
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  • Pin Messages For Easy Access, Organize with Notes, Albums and Calendar

    I recommend this app to everyone I communicate with regularly with. I learned about it in the gaming community when I downloaded it to learn tricks in a game with my guild but now we use it with my family, friends and at work. Those who would criticize the app because of sticker regions? That’s outrageous, stickers have no impact on functionality and are bonus only that adds a little fun. I’ve changed phones and had no trouble backing up my chat and reloading in my new iOS device. You can personalize your chats with themes or background pics. It’s an everyday part of my life and I love it!
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  • LOSING YOUR DATA EASILY

    Line is so unnecessarily difficult when it comes to backing up or restoring your data. You could back up again and again just to simply switch phones and all your data is gone. They say it’s backed up but no. Everything is so easily lost. They need to be like Messenger or other communication apps where your data is under your account no matter if you change your phone or if you open the app on different devices and you don’t have to constantly save everything. It’s just horrible and difficult
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  • All downhill

    Long term LINE user here. Friends are no longer on the front page but instead 70% of screen is taken up by completely irrelevant intrusive marketing incentives like “Services” and “Recommended Stickers”. No I don’t want to see any of that. When I open the app I want to see the people I’ve in my friend’s list, not random pushy greedy incentives. Focus has gone from the people and connections to “buy this” which completely defeats the ethos of the app. Would not recommend it unless you’ve to.
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  • Needs more identity verification options

    I was enjoying using LINE until I got a new phone. All of my apps and information was transferred from my old phone to my new phone. I couldn't find my password, thought it was saved to the phone. And learned from
    customer service I'd needed to verify an email address before transferring to the new phone, which is the only way to verify identity. I didn't know this. So I couldn't log into LINE and verify my identity and they said there was nothing they could do. I would have to create a new account as you can't have two accounts under the same phone number. But that would erase my old account and the entire chat history. Which I didn't want to do as there's important information in there. Most other apps and websites have multiple ways to verify identity. I would really appreciate if LINE would create more ways to verify in cases like this so legitimate account owners can access their accounts. And would appreciate if LINE would change their security requirements in general and add more ways to verify identity to help avoid this problem.
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  • Fulls of Chinese Crypto Scammer

    This platform is full of crypto scammer from China, be aware!

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