LINE User Reviews

LINE
LINE
LINE Corporation

Reviews Summary

Top reviews

Screenshot Glitches

Since I updated my phone to iOS 17, I’ve noticed that whenever I send a picture/screenshot in the chat with some editing (drawing etc), the actual picture in the chat will look really funny. No problem sending the originals in the chat though.
Thought this will be fixed in Line’s latest update today but no it’s still the same 🤔
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Disappointing

After almost a year of using Line to interact and communicate with a group of fellow photographers I suddenly found my messages, both in private messages and the main chat, not being sent or read. Through messages on another app I was able to confirm that while it looked like my messages were sending on Line, they actually were not. I reached out to Line and all they’d say is that my account was suspended due to me violating some Term & Condition, they then provided a list of common violations (the usual suspects; soliciting personal information, violent or obscene behaviour etc) which I had not violated. Line then tells you they can’t provide details about the violation and how it was determined and you also can’t respond back to them regarding the inquiring. I opened a second inquiry, referencing the first and that one has gone ignored for almost two weeks. A look back at my chat history clearly shows I haven’t violated anything but Line continues to suspend my account and will not respond back to me. Apparently this isn’t an isolated occurrence as a Google search led me to multiple Reddit threads where people have experienced the same nonsense suspensions and lack in communication.
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How?

Let me get this straight, the line app is perfect and I have had conversations in it, but just months some random person just named “Z” added me by phone number and I didnt think of anything about it because usually you cant add someone with phone number without verification that you know them or something, so I thought it was a family member, I was wrong. They just chatted to me today, in a scam/bot like sentence asking if we know eachother, i respond with, “No, Or atleast im not sure” and about 5 minutes later they ask how they added me and I responded saying, “When I first saw your name, It said by phone number, I believe” another 5 minutes and they respond with saying their name. The first name matched my great aunt, but last name didnt, and they asked me for my name (P.S I am literally 12) and I just really dont like the app for that, I think they should add a feature to where people cant just add another person because they type in a random phone number.

SORRY IF THIS IS A RANT THATS USELESS AND JUST OVERALL STUPID
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No avatars

Avatars were recently removed. One of the best features about the app, now gone.
It has interesting stuff, but (especially now with no avatars) it's behind the competition.

Best

LINE leaves everything else in its dust. Especially for safety and security

Line

I use this whenever I’m in Japan, to contact my Japan friends and grandma this is very useful!

Impossible to login, and no way to contact Line to get it fixed

Leaving this review is apparently the only way to contact line, on what planet is that considered a good way to provide a service.
My wife cannot login to her account because it does not recognize her password. The password has been reset multiple times and NEVER works!!!!!!
Since she started using Line, every single time she changes her phone or the app is logged out for whatever reason, logging back in is a nightmare of epic proportions.
GET YOUR ACT TOGETHER LINE!!!!!!!!
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Line

Yeah, people give the app a pathetic rating as it doesn’t deserve any better, the app is totally inoperative, cannot get in and lost my account completely

Dont take the avatar feature :(

I love line, i use it to talk to my fiancé alot, and im upset the see that the avatar features going to be removed
I usually dont care for avatars in apps but lines is so cute and i love the images and videos you can make. me and my fiancé send them to eachother quite alot because we like getting to see them interact
It makes us happy so when i woke up today to see its going ti be removed i was a little disappointed, because i dont really see the point of removing it :(
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Not designed to work with external keyboards

I guess devised for the iPhone and simply ported on the iPad with zero thought so not designed to work if you have an external keyboard as the UI interferes with “send” feature 🤷

Specifically:
When connected to an external keyboard, theiPadOS calls up the [keyboard switcher] UI which allows you to switch language or dictate.

This is layered over the “Send” feature of Line so you have to disconnect the physical keyboard each time you wish to “send”.

In Line the [Enter] key is used to move down a row as opposed to “send”ing message, which is the fundamental problem. If the [Enter] key can be reassigned to “send” then you can side step this issue.

The other option of course is the move the “send” arrow out further to the right so it doesn’t overlap with the iPadOS UI.

Honestly, this is just basic stuff and quite surprised if no one at Line as noticed this? More likely they just don’t want to fix it as most users use the iPhone🤷
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