Backup doesn’t work and has never worked
I’d give this a slightly better review (maybe three stars?) were it not for the fact that the backup doesn’t work. I moved from the US to Asia, and I’d like to change the region on my Line app so that I can use some of the features that are only available in my new place of residence. However, if I don’t back up my chats first, I will lose all of my chat history.
So, enter me, trying a couple of times per week for the last *three months* to try and back up my chats. Guess what? Every time I’ve tried, backup has failed. I’ve tried all of the fixes proposed online, and none of them have worked. So basically, my choices are don’t take advantage of the features Line has in my current region, or lose my entire chat history, complete with photos and links that I enjoy and want to keep.
Also, enough people complain about this widely online that it’s really disappointing that Line just refuses to fix this. This pretty much sums up the company’s disregard for users. I’d really recommend any messaging app over Line, unless you live in a region where it’s semi-mandatory, as I do.
So, enter me, trying a couple of times per week for the last *three months* to try and back up my chats. Guess what? Every time I’ve tried, backup has failed. I’ve tried all of the fixes proposed online, and none of them have worked. So basically, my choices are don’t take advantage of the features Line has in my current region, or lose my entire chat history, complete with photos and links that I enjoy and want to keep.
Also, enough people complain about this widely online that it’s really disappointing that Line just refuses to fix this. This pretty much sums up the company’s disregard for users. I’d really recommend any messaging app over Line, unless you live in a region where it’s semi-mandatory, as I do.
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Deletes everything without warning
God forbid you have a second phone, when you finish setting up that phone, open line, and confirm its you with an sms, it deletes the app from your original phone without warning. You will lose all of your conversation history and the people you were speaking with who weren't in your friends list. All of this with no option to keep everything on your original phone unless you somehow knew this was going to happen beforehand and went into options and attempted to figure out how to configure login on multiple devices at once (which I did after and it still doesn't work - wipes my original device when signing into another). The worst function I’ve ever seen in any app/service, ever.
I’ve not only lost important conversations with my land lord, property management, real estate agents, and visa agents, but also the ability to even contact them over this garbage, ad filled, data-mining app. It’s utterly mind-boggling how the team responsible for this nonsense decided a force wipe of your data with no option to stop it is a good idea. I’m moving to a different platform and will be telling everyone “No!” If ever asked to communicate again on this god awful service.
I’ve not only lost important conversations with my land lord, property management, real estate agents, and visa agents, but also the ability to even contact them over this garbage, ad filled, data-mining app. It’s utterly mind-boggling how the team responsible for this nonsense decided a force wipe of your data with no option to stop it is a good idea. I’m moving to a different platform and will be telling everyone “No!” If ever asked to communicate again on this god awful service.
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IOS15 notifications issues edit: fix widget too please
Update: watch OS app is really frustrating. Too many QR login requests. Make it more seamless to open app on Apple Watch. Also sharing features should be more user friendly and less confusing on Mobile App. But overall the most popular tool for messaging in Japan and great App.
Old review 👇🏻
Great app as usual but when I upgraded to iOS15 there are a lot of notification issues. For example I can’t always see my last text in the Notification Center, sometimes it’ll disappear or sometimes it’ll be there. This wasn’t an issue before, but with iOS15 I miss messages sometimes for this reason Edit: also the widget for iOS, doesn’t show your recent text messages. It just shows the pinned persons icon, a text icon, and a call icon
Old review 👇🏻
Great app as usual but when I upgraded to iOS15 there are a lot of notification issues. For example I can’t always see my last text in the Notification Center, sometimes it’ll disappear or sometimes it’ll be there. This wasn’t an issue before, but with iOS15 I miss messages sometimes for this reason Edit: also the widget for iOS, doesn’t show your recent text messages. It just shows the pinned persons icon, a text icon, and a call icon
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Don’t Waste Your Time
I downloaded the app b/c it’s the main communication app used in a work group I’ve been asked to join. I was allowed to create an account. But I couldn’t add group members without communication problems. They weren’t receiving my messages and I wasn’t receiving theirs. I kept getting an error that said, “Access Denied! Please confirm your authority.” Couldn’t find anything in the support area that even told me what that message meant, let alone could I figure out how to fix the problem. So I tried signing out and signing back in. But there is no sign out button. So I deleted the app and reinstalled thinking I’d be asked to sign in again. Well that was a big mistake because now I am locked out for 60 days. Big waste of time and an embarrassment b/c I won’t be able to join this work group. Read the most recent reviews. A lot of newcomers are having this same problem!
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Translation.
I love line but I’m giving it three stars because the translation bots are really really bad! It never translates properly and the translation is always wrong. It makes it very difficult to talk to your friends whose first language isn’t English without confusing the both of us. I literally have to copy what they say into another app in order to have it translated properly. They always change your entire Sentence to something you never even said and confuses everyone in your chat. It’s just very wrong. How has this not been fixed yet? Please check into this because I’d hate to have to find another app to use because of it. It doesn’t help us learn one another’s language properly because it’s always changing the sentences to something that wants said. One of my sentences it literally added 25 commas! Why would it do that?! It’s confusing to everyone to be this inaccurate! Please look into this issue.
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Lost everything
Never received warning about dropping support for my iOS version, now it won't load/let me in, and can't update, so I'm locked out, and lost access to my contacts and chat history. Can't even access it to recover login or connect with an alternative machine. Can't update to iOS 14 as my iPad is old, and Apple have already diminished it's performance in order to force me to buy a new one, which I won't. Not all of us can afford to, so we are punished for not being wealthy. After more than 9 years of using Line and previous good review I won't be using it again.
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Perfect App!
So I was looking for a 12+ app for texting with my friends and my parents recommended this. So far, it’s been the app I always use for communicating. Everything about it is easy to use and understand, you can call, text, all with a push of a button or two. Overall, a incredibly simple and easy to use app.
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Pin Messages For Easy Access, Organize with Notes, Albums and Calendar
I recommend this app to everyone I communicate with regularly with. I learned about it in the gaming community when I downloaded it to learn tricks in a game with my guild but now we use it with my family, friends and at work. Those who would criticize the app because of sticker regions? That’s outrageous, stickers have no impact on functionality and are bonus only that adds a little fun. I’ve changed phones and had no trouble backing up my chat and reloading in my new iOS device. You can personalize your chats with themes or background pics. It’s an everyday part of my life and I love it!
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LOSING YOUR DATA EASILY
Line is so unnecessarily difficult when it comes to backing up or restoring your data. You could back up again and again just to simply switch phones and all your data is gone. They say it’s backed up but no. Everything is so easily lost. They need to be like Messenger or other communication apps where your data is under your account no matter if you change your phone or if you open the app on different devices and you don’t have to constantly save everything. It’s just horrible and difficult
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All downhill
Long term LINE user here. Friends are no longer on the front page but instead 70% of screen is taken up by completely irrelevant intrusive marketing incentives like “Services” and “Recommended Stickers”. No I don’t want to see any of that. When I open the app I want to see the people I’ve in my friend’s list, not random pushy greedy incentives. Focus has gone from the people and connections to “buy this” which completely defeats the ethos of the app. Would not recommend it unless you’ve to.
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