Leave a Review LINE
Very upset
I’ve had line app since 2016, I haven’t been message banned in YEARS. Lately with all these new updates etc I’ve been getting message banned for absolutely no reason. I’ve never posted or sent anything that goes against their terms or services yet I’m message banned. I made a new account lost ALL my stickers and ALOT of money went into stickers. The app was great to use over the years because the stickers and other things are great. But when your constantly getting message banned for no reason it gets annoying. It’s like the app purposely allows people to get u banned so u make a new account and get new stickers which means more money wasted. I’ve sent email after email asking them to remove my ban, and honestly I feel they r just a bunch of greedy selfish people. Some people make great memories on this app and we end up losing everything from chat rooms, to stickers, to contacts of your friends. This is ridiculous and unfair. They could easily remove my message ban but they won’t because they want us to make new accounts and waste more money on this app. This app use to be amazing. Now it’s straight up garbage. I hope they end up removing my suspension. I would love to write a good review but this is crazy.Show lessandroid16android17
Gave up registration since cannot paste password
After generating password in my password management app, I cannot paste the newly generated password into the create password form. Seems this app doesn’t care about security at all, so I gave up registration.ArKuNaMaTaTa_EU
Disheartening
I got introduced to line 5 years ago. I met and called friends on there that I had been talking to. We didn’t use the app for years after that but I still kept the app because I could re-read our chat logs and here’s where the problem comes from.
First of all, you have 5 free calls now?? Why not do what discord does and just…make the calls free?? I understand that you have to make money but come on.
Secondly, the stupid chat back up thing. It doesn’t make it clear from what I’ve seen that you have to manually BACK YOUR CHAT LOGS UO YOURSELF. Instead of just being like every other chat app that just saves it all for you. I recently got an iPad and while I was adding all the apps on there I got onto the app I had on my phone just to make sure everything was in order and it just locked me out. That is something that honestly should not happen. Me being on the app on two different devices shouldn’t just lock you out of everything, it serves no purpose. Absolutely none. So now, all of my chats are gone and for absolutely no reason. I’m now currently battling with customer service demanding that my chats be put back in place.
I’m a “valued customer” but having this type of system in place really does not make me feel like one. I had important things on that app that I want/need to have back. Having this system in place is pointless and honestly just stupid considering how good the app was before and the overall potential that it has.Show lessKyndllethequeen
Great app, easy to use.
Hi guys, I have noticed in the last few weeks that messages do not display instantly. If notifications are turned on then you see the message pop up. However when you open the app to read the message there is a delay, it appears in the chat window after a few seconds. Today the notification appeared however on opening the app and opening the chat window for the relevant contact, the message didn’t appear. Only on closing and reopening the app did the message would appear. Could you please fix this. I know I am not the only one with this issue as I had a contact overseas who said it was occurring for them as well.
Keep up the good work 👍🏻Show lessMrTovski
Slow connectivity
Line has been slow significantly since I changed a new phone and also try to get some instant messages from other, it comes back to me like 10-15 minutes later. This is so poor connection from whatever server. Please increase the capabilities for your user to get any chat as fast as you can.Jerry_wasuwat
Great app but shop is frustrating.
One of the best things about Line is the variety of stickers made both officially and by creators. I love looking in the store often to see what new ones are available. My review is going to be nit picky about little things that most people probably aren’t bothered by.
A long time ago when you browsed in the shop, if you were to pick a sticker to look at in more detail but then hit the back button, it would remember your position. Now resets back to the beginning each time you look at a sticker then go back to the list. Not only that but for whatever reason, they have ranking sorts that is defaulted to women, 20 to 29 for me - I keep manually picking everyone, all ages - I wish there was a way for us to pick our own defaults.
Another thing is because I have a stupid amount of stickers, maybe we can have folders to organize our stickers.
Last suggestion, there are some artists I buy stickers from when they release. But because of the first issue above, it’s a pain to check. It would be a nice feature to have a tab maybe of creators you want to follow or a feed that shows latest stickers uploaded by creators you previously purchased from.
Besides this, Line is a great app to use. I’ve been using it for several years now and wished more of my friends would use it.Show lessKahlula
Not working properly
App was working fine until I updated my iPod and now it won’t even open tried uninstalling and reinstalling LINE app but no luckもっちゃxLatte
It was my favorite
This has been my favorite and most used messaging app for a few years now. But lately I’ve noticed that it uses up way too much battery, I do an average amount of messaging I would say, and line uses 50% of my battery. I can’t understand why because it seems like a relatively small amount of data and it seems like it shouldn’t be much demand on the phone at all. If I use the LINE app, I’m out of battery in the early evening. When I stop using it I can finish the day with 65% of my battery remaining but almost never less than 45%.
so I’ve switched over to other messaging apps that shall remain nameless. I’m hoping for an update that fixes this problem and I can come back to it.Show lessFleshnblud
Still the best... but!
At every opportunity I recommend this app as a communication device that is interesting and amusing to use. It used to be much simpler and better but it's still good. No direct access to stickers from an iPad is annoying. Also, things stop working and it's difficult to get help. For example: on my iPad 7 the very useful 'display suggestions' facility has stopped working. All settings have been checked and I have closed down and reopened LINE and my iPad but I cannot resolve the problem. Exactly the same thing happened on my iPad 6 but after a few weeks it started working again without me changing anything. I hate hard to understand intermittent issues, not fair to users. I'd rather pay a fee each month for an app that is simple, straightforward, non-manipulative and works perfectly 100% of the time.Show lessDgLckwd
TERRIBLE
I have lost access to my account after transferring all of my data to a new phone with the SAME phone number. Apparently my email address is not registered, and I do not remember my password, so I can’t get into my account. No phone number for customer service and the response to the online form is a copy and paste of what is on the website. So now I have lost all of my work stuff if I can’t access my account?? What kind of joke is this
I can prove my identity, I’ve already told you that. What do I have to do to speak to a real person?Show lessjulz_h27
