Rarely works properly
The app is incredibly clunky and unreliable. Some features rarely ever work as they should. Other banks have great apps that make life easy. This app has me looking for a different bank to deal with.
Banking app is horrible
There is so much room for improvement. The app is very basic. I’m not able to see routing numbers or account numbers for my accounts through the app which makes me have to call the bank. There is no way to send through Zelle through the bank app. It glitches often and logs me out. It reminds me of Wells Fargo’s app from 2013 or B of A’s app from 2010. Super outdated
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Cannot make deposit
Not sure what is happening but I can no longer make a mobile deposit. It used to automatically take the image once positioned in the frame. Not only does it not automatically take the images but the shutter button is blacked out as well. Frustrating.
Worst banking app ever
The app is extremely glitchy oftentimes I cant see my balance
Horrible
This bank and Mobile app are horrible. Never opened on one weekend day and the app always glitches. I always have to delete it and re-add it. So inconvenient and annoying.
Needs an upgrade
I have been with OVC a long time and have great relationship with the amazing workers, but the app is lacking to say the least. It’s unsettling because OVC is a great institution but I have been frustrated more than a handful of times because the app isn’t working correctly or lacking information.
Poorly constructed app
I have been using this app for over a year now, and have experienced SO many issues with it. I have not once, ever been able to set up Face ID with it, even though it offers every time. Now, I got a new phone and cannot even sign into the app because it takes me through all of the verification steps and then forces me to press “enroll” in the end, just to tell me that I’m (obviously) already enrolled. Please, fix your app!
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2FA Please!!
In particular, there should be an Aunthenticator App 2-factor Authentication. This app could definitely use with an update soon.
Great when it works.
I have to constantly delete and download in order for the app to work.
Unreliable
So hard to do banking with this app. I often try to login and get errors. Right now it is telling me “we are currently unable to process your request” and “a system error occurred. Try again or come back later “ It is 9:30 AM on Friday morning! How is a person supposed to do their banking when they can never get into the app? Please update and fix this app!
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