Guitarist Magazine User Reviews

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  • Serious downgrade

    The old version of the Guitarist app was quite nice to use, although it missed some content out for some reason, probably licensing issues? The embedded video/audio content was great. This new version by contrast is pretty awful, its a glorified PDF viewer that doesn't display the text contents half as well as before. The killer for me is the media content now just links to online media, which is completely useless to me when I'm out and about and want to read/listen/watch - I only have a WiFi iPad and rarely encounter free WiFi spots e.g. when on holiday! So, so disappointed!
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  • Very Disappointing!

    I have been a subscriber of guitarist for years, pretty expensive in the states. When I got my iPad I decided to let my mail subscription go, for convenience and space issues. The app was ok at first, having the audio examples and videos right there was nice. So I down loaded several issues. I "accidentally" down loaded the update to this app, I have lost all issues that were previously downloaded. I took their suggestion and downloaded GD Archive app...still nothing. When I try to reload, not enough memory message appears. If you have this app and enjoy it, don't update! You lose everything and gain nothing.
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  • Lost my issues

    Like many of the other reviews have stated. I too lost all my issues that I purchased when I updated the app. I love this magazine and its a great price compared to the news stand. But they seriously need to fix this bug or I will never purchase from them again.
  • Mr

    lost all previously bought issues when I updated the app. have not been able to restore them and cannot get help through their "customer service".
  • My issues have disappeared also.

    This app is a disaster. It won't validate the previous issues I have paid for. I have sent an email through the help menu of the app. All I received was a form email repeating the info on the help page. All others who have experienced this problem should also post a review here- it may save others a lot of time trying to get this app to function as advertised.
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  • Magazines are so slow to download

    I downloaded this app today as I thought I was ready to join the digital age. This app proved me wrong.... I downloaded the app no probs but then I tried to download the free magazine. What a waste of my life. It took hours, and I really do mean hours to download the magazine. It was pathetic! I never expected it would be hours before I could read my copy of Guitarist magazine. Something really needs to be done because it was ridiculous waiting or this thing.
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  • My Issues have disappeared

    The app is fine BUT my 12-month subscription ended last month. At that time, I then lost access to the 12 issues that I had received as part of the subscription - I did not keep them all on my iPad, as they took up too much room. Guitarist's app support suggested I tried repurchasing the product. However, the 12-month subscription is no longer an option for in-app purchase. They have now advised me to contact iTunes support and get them to resolve the problem, as they can't help me. Please be aware that if you stop subscribing, you could lose access to the issues from your subscription, something that was not clear from the information provided at purchase.
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  • Fix bug

    Would be incredible if it didn't crash every time you tried to open an issue you paid for
  • No good

    Paid for an issue but it does not download. Customer support told me to contact apple for a refund. Ridiculous
  • Excellent but needs improvement

    Hi Guys ,

    Have only posted a review here because I think I have been doubled charged. Despite this I still give you a great review because your magazine has been of great help in my (admittadly slow) progress in guitar. I subscribe to both the paper and ipad version of your magazine.

    The details:

    1.) I paid for a 12 month subscription but when i downloaded the latest awesome issue (issue 356 ... the 6th issue since I subscribed) on my ipad it appears to have charged my account for a single issue. I understood that a 12 month subscription covered 12 monthly issues. To be clear the ordering of the subscription and the subsequent downloads were all on my ipad.

    2.) I did not get any ... "you have already purchased..." etc messages,

    3.) I could not find any obvious support contact pages, and

    4.) When I click the "Report a Problem" link on the invoice it goes to a generic "you need itunes 10" on my web browser. I have itunes 10 installed on my pc to no avail.

    Can you please respond / help me.

    Regards,

    Eddie
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