Alliance Bank App
This app is great! You can do so many things from your mobile phone and it works perfectly! You can communicate with bank employees and they respond promptly. I am very pleased with this app and highly recommend this bank.
Needs much improvement
It’s too easy to accidentally get locked out of your account. When you get locked out, you have to contact the bank during business hours. If you get locked out on a Friday evening, you’re locked out until you can call and talk to a bank representative on Monday morning. You have to change your password every 3 months, so keeping track of the new password becomes cumbersome. I’ve also quit using the app to deposit checks because it’s unreliable.
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Review
It would be better if when you used the bill pay feature: as you are paying bills there was a total amount available for pending or scheduled transactions. It use to be there and now it’s not. I’m trying to send a review but I can’t because all the nick names are taken—frustrating! Can’t even use my initials So if I rate you 5 stars it will send, anything less You have to have a nick name? Why
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Best banking experience!!
I have never had a bank that is so friendly and remembers their customers like Alliance does. I don’t have a ton of money but they treat me the same as everyone else I’ve seen in there. I was extremely nervous to get a new bank account because of past problems at BOA. They have been nothing short of AMAZING in the past year I’ve banked there.
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Lacking In Modern Features
Graphic user interface (GUI) is not well thought out. It takes a lot of additional clicks to get popular tasks done. No password self respect feature/option. They will sell try to sell that NOT having a password self-reset is a very edit, but get locked out when the bank is closed and it is hardly benefit. No recurring P2P anymore--very inconvenient. No calculator tool on any page. The screens don’t seem to be optimized for the device. Honestly, it looks like it is a mobile interface on a mobile phone, and on a tablet, and on a desktop. Why wouldn’t Internet banking be optimized depending on which device one is using? Bill pay interface is VERY unfriendly. I constantly have to click and additional click to get to the vendor’s bill pay site to do what I need to do—again additional clicks-as opposed to a well thought out design where one can accomplish tasks with minimal clicks. The whole thing needs more design thought. Old and out dated. Never been any real meaningful improvements since it’s launch. Stale.
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Alliance app is awful
I have facial ID set up to be able to login to my Alliance account but I don’t log in very often and EVERY time I do try to log in, my facial recognition doesn’t work and I have to set up an all new password and facial recognition all over again. I have multiple bank accounts that are just as secure as Alliance or more and I log in just as much and the security measures are appropriate for all of them but Alliance’s security measures are over the top and extremely annoying every time I try to log in.
I will be moving my business to a different bank ASAP and telling anyone else that will listen to avoid Alliance Bank at all cost because of their over the top security measures and limited ATM locations around the country.
I will be moving my business to a different bank ASAP and telling anyone else that will listen to avoid Alliance Bank at all cost because of their over the top security measures and limited ATM locations around the country.
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Love this App
Easy to navigate and has everything you need for convenience and keeping up with bills paid, balance etc. I love that it automatically posts purchases. That way balance is always up to date and we know what, how much and where the purchase was made. Thank you Alliance Bank Staff for providing us with this convenience.
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Love the app!
Originally I didn’t want to use a banking app on my phone. Well, I decided to try it and have never looked back. I’ve never had any problems. The convenience of being able to monitor my account anytime and anywhere is great.
Website
I feel like Alliance Bank does a good job when it comes to security.
Great, user-friendly app
Love when my online bank is as cooperative as the banker at my branch. Thank you!!!
