This app misrepresents itself. When you install “Editions” you find that only one edition is available — the U.K. edition. So if you’re a U.S. subscriber, you are a second class subscriber. Not cool.
I paid for a subscription through Google and have the bill to prove it. I lost access shortly afterwards (I got a few weeks) was never able to log back in. Attempts to generate a new password always failed, I never received any communication. Tech support at the guardian were completely unhelpful and I was never able to solve the problem. I am glad the money went to a good cause but was astonished by the lack of access and support.
Developer Response
Hello pwlcfc,
Thanks for leaving a review and I am sorry that you have had issues with this. If you have a subscription through Google Play, you will not be able to use this on Apple devices. Please send us an email using the Editions.feedback@theguardian.com and we should be able to help further.
The Guardian Editions TeamGuardian news coverage is excellent. Need to change overall front page ratio, smaller or fewer pictures, more text on what the story is about. Or, at least let user pick if the want more pictures or more text. Also, navigation is awkward. Both NY Times and Washington post get balance and navigation better.
Separate issue, why is "Guardian Editions" UK and Australia, and a separate App, "The Guardian" is needed for US coverage?
To the programmers: don’t you think your users might want to: print a story? Share a link? Bookmark a recipe?
I like the way I can save my reading preferences that sorts them into categories in which I’m interested. The app is very easy to navigate. It also eliminates the endless and annoying pop up advertisements that plague the NY Times app, which I stopped using because it was so awful.
This is a horrifyingly bad “update”. It may help with one hand scrolling on a phone but the tablet experience is awful. A drop down menu linking to particular sections would be useful instead of incessant scrolling to find a particular section also we have now lost links to other associated articles next to an article we are reading. The whole navigation of the paper is now needlessly complicated and I do not want a curated front page by your editors we should have ease of navigation led by our own curiosity. The last iteration was not great but this is by no means an improvement.
I have been using this App for years and really like it but now they updated it and the App Store subscription doesn’t work and I can’t use it at all. This despite me writing twice during the beta which I also couldn’t use because of this issue including an email just before the launch mentioning the same issue and now the actual new version of the app is out it still doesn’t work!
Developer Response
Hello,
We are sorry you are encountering issues with the new app.
We have released a second version today (5.1) to fix the activation bug. Upgrading to it should enable you to access your subscription - if that doesn’t work, please email us at daily.feedback@theguardian.com and we will help.
Thank you
The Daily team
Now when you scroll down, the article you happen to touch opens. Close it, try to scroll again, close the article you have inadvertently opened again. Eventually you get down the page but should it be this hard ? The grouping of articles and hiding them behind a plus sign seems to me just basic poor design, aren’t apps meant to be intuitive ? Finally, the download speed, always irritating, never improves. Approx 20 secs to update the nytimes (which does have its own issues). 10 mins on the same WiFi for the guardian daily. Excellent paper, bad app
I have had nothing but problems with this app. I used to subscribe and wanted to do so again. I download the app, puchase a subscription through the App Store, and simply cannot get the app to let me see an issue. It knows I have a subscription but won't let me download an issue and never moves off the "you need to subscribe" screen. I have tried removing it and reloading it...oh, a dozen or so times. I go to the website and look for help and none of the email links for help work. I give up. Great newspaper...just wish I could read the bloody thing!
The Guardian app downloads the entire content of the web-based edition of The Guardian on a daily basis, rather than presenting an interface to an online edition. This means that you can take it with you, rather than needing a wifi connection to access it. In the event of updates, the entire issue is updated. This is a bit of a bother at times, but necessary to achieve the degree of portability.
Content is well organized on the app and there are links to related content on the Guardian website, allowing you to delve deeper into a topic or explore its background.
Guardian journalism is first-rate, giving readers a view of the world available in no US daily publication, not even the NY Times. And the subscription price, through the ITunes store, is extremely reasonable.
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