Leave a Review WEBFLEET Mobile
Worst company ever cost me a 18k van and 10k worth of tools
Tomtom webfleet - Worst company – ever - After being a customer for three vehicles for over six years, we had a vehicle stolen and instead of helping us track the vehicle they refused to allow us access onto the tracker as we had for some reason missed a few payments. Instead of giving us instant access so we could find the vehicle they asked us to send an email to the finance department who refused to help until the email had been processed. Some 24 hours later they turned the tracker back on by which time the tracker had been found and destroyed. If they had of acted reasonably then we would have been able to get the vehicle back.
Don’t use them use a more reasonable company they where very unhelpful and where more bothered about a few invoices missed rather than helping recover a £ 18’000 van and £ 10’000 worth of tools all in all they have cost us £28’000.Show lessJmt1668
Good
Good coverage but can be slow sometimes to be accurately up to datedecon dave
Developer Response
Thank you for your feedback! We are continuously working hard to improve your experience with the app Please do not hesitate to contact our support team (e-mail, app, etc.) via one of the contact forms we offer our customers. They will be happy to help you with any questions or problems you may have with the app.Missing Availabiliy Filter
Since updating the app to 2.7 from 2.6.3, the Availability Filter option in the Vehicles tab is no longer there so the coloured Green or Grey dot next to the Vehicle icon is no longer there, which was used to easily indicate whether a driver is available (Active) when green, or unavailable (Inactive) when grey.
Please can this be reinstated ASAP as it is difficult to determine which drivers are active or not without those availability indicators.Show lessBMW 530e 2018
Developer Response
Dear customer, first of all apologies for any inconvenice. Please, contact our Support team as they will help you to resolve any query or incident: Email Address: support.uk@webfleet.com Phone number: +44 (0) 208 822 3600"Transport Manager opinion
This is a great app and just keeps getting better and better with every update.
Well worth downloading for anyone that uses webfleet desktop.fan of tech
Developer Response
Thank you for your feedback! We are continuously working hard to improve your experience with the appBad app, even worst company
Save yourself the time - the product is ok but is more expensive than alternatives. The app is not great - this works better on computer.
Save your self the time.Airowe2020
Developer Response
Dear customer, first of all apologies for any inconvenice and thank you for your feedback. Your comments and suggestions are greatly appreciated and will contribute to future development of the app.Doesn’t work
I installed the app, logged in, but I can’t open it, dark screen. I deleted and installed it many times, switched the phone on- off many times, but nothing worked, always dark screen. Very disappointed !Herobg
New app update is Awful
Well if the plan was to take something which worked but could be better and change that to something that is truly awful then it is job
Well done .....
The new app update is seriously woefuldavieadl
Developer Response
Dear customer, App is now with a more modern and intuitive user interface with existing funcionalities already in the previous version together with the implementation of several features requested from our customers. As Apple Reviews it is not the best way to attend your queries or issues, please contact our Support team via one of the contact forms we offer to our customers (e-mail, phone call, in the app itself, etc.) . They will be happy to help you with any questions or problems you may have with the app and we also want to hear and to collect your feedback for the future development of the app. Our Support email address is support.uk@webfleet.com.Rubbish app!
Very poor and totally lacking functionality when considered against the website capabilities.dave@cranes
Very Disappointing
Terrible functionality!
We were promised the ability to see where our vehicles are at all times. We work off of iPhone when away from the office but the app doesn’t update on the phone.
Knowing where my vehicles were 3 hours ago with no ability to refresh is useless.Boiley701
Trip Type?
The ability to change the trip type from private to business is essential otherwise there's not much point to this app. I may as well logon to the 'flash' based website on my computer and delete this app.The Colster
