Use your Vonage® Business when you’re on the go!
• Maintain a single business identity when calling, texting or video conferencing.
• Communicate your way with calling, texting or video conferencing anytime, anywhere.
• Play or read voicemails and even manage settings on the go.
• Activate Call Forwarding or “Do Not Disturb” status
• Import, view and edit business contacts across multiple devices
The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan)
About the service:
Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible, global cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts.
To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/
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Summary of user reviews
Positive highlights
🤖
This app hasExcellent call quality and reliability
📱
This app hasAbility to make and receive calls on mobile devices
💬
This app hasTexting and multimedia messaging capabilities
📝
This app hasNote-taking and call history features
🌍
This app hasWorks well for international use and travel
💰
This app hasGood value for the money
Negative highlights
🤖
This app hasInconsistent call quality and dropped calls
📱
This app hasInability to mute or control app notifications
💬
This app hasLack of MMS (multimedia messaging) support
📞
This app hasPoor customer service and technical support
🔒
This app hasSecurity and privacy concerns with number sharing
🕰️
This app hasActivation and billing issues, unexpected charges
🚫
This app hasLimitations in remote/mobile management features
What's New in Vonage Business Communications
+1
8.90.0
January 3, 2025
We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.
This is the most inconsistent app I’ve ever used. The desktop program is almost as bad. Every day I experience dead air in calls, get random notification that I have a ‘New Voicemail’ when I don’t and will not work with my 5G network. I bring this to the attention of my business admin and the response she receives when she notifies Vonage of an issue is always the same generic verbiage that is not helpful at all. They advise uninstalling and reinstalling the app or opening and closing the app. How does a company think that is acceptable? I shouldn’t have to uninstall and reinstall something daily for it to work properly.
Praying my admin ends service with Vonage and switches us back to Ring Central. Aside from being more reliable, Ring Central has better features as well like customized away messages.
Giving two stars because the audio quality when successfully on a call is good.