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No is a very common answer.
Shopkeep needs to catch up feature wise with competitors like Revel. Can you customize your logo on top of your receipts- NO. Can you use a kitchen display system - NO. Can you text receipts to customers - NO. Does Shopkeep offer a customer display solution - NO. No is a common answer with this company and the features listed need to be implemented ASAP.Show lessChase_m15
Developer Response
Hi there, Thank you for providing this feedback. I have sent this along to our product team. A few of the features you mentioned are on our roadmap (such as texting receipts and logos on printed receipts). We also do have a customer display solution with the Clover mini for ShopKeep device and the iPP credit card reader shows items as they are being rung up. Feel free to share any additional feedback with us at feedback@shopkeep.com. Best - CatherineDO NOT USE SHOPKEEP
We have been using shopkeep for 7 years and last month signed up for their trial for an upgrade, after paying the same amount for 7 years!! After we cancelled the trial, one would think we would just go back to our previous program but no, now we are supposed to pay more each month for the same we had before!! Why??? Because we used the trial and that got us kicked out of previous arrangement? It wasn’t noted anywhere plus we are in the middle of the holiday season and it takes 5-7 business days to reestablish our gift-card system, we can’t accept or sell gift-cards now. This will cost us 1000’s of dollars!! I am just waiting for a class action lawsuit against this company. I have talked to other local shop owners we have referred and they have nothing but issues since shopkeep isn’t compatible with Apples software updates but they keep taking customers money and no notifications but blaming internet & hardware on issues!Show lessSonnenschein75
Developer Response
Hi Anne, Thank you for taking the time to speak with us earlier this week. We are glad that we were able to help resolve your account subscription issues. Feel free to send any additional feedback to feedback@shopkeep.com Thank you, The ShopKeep TeamDo NOT Get this App
Have been using this app for a couple years now and it has been issue after issue after issue. Then they want to go up on the monthly charge. Not worth the hassle. I would highly recommend another point of sale. Will be finding another point of sale program myself. Good luck.Shane Pruitt
Developer Response
Hi Shane, Thank you for reaching out and providing us with feedback on your experience. We apologize for any issues you have run into and are happy to answer any more questions. Feel free to send any questions or feedback to feedback@shopkeep.com. Thank you, The ShopKeep TeamLove it
Gives me all the information I need!rustic ruffles
Worse till app on the market.
This is the worse till out there. Really do your homework. If you own a corner store or lotto terminal this app does not meet the conditions on the Lotto payout system in Canada. As well this is all based on USD and if your in Canada or any other country it’s stupid expensive.
If you reach out to them on to get something fixed or changed your answer will almost be a No hey can’t do it. And it’s normally a few weeks after the latest update to the iPad before they have the bugs figured out.
Overall not a good system.Show lessPheonix Nilsson
Mr
Must have app with epos system. Never worked with an epos before however the app and the epos system are brilliant and user friendly. The support is amazing from the UK. Thanks Anthony and Ryan!Asid73
Perfect
Such a great way to see how my business is doing when I'm away from the store! Highly recommend this appShaunamariefitness
Owner
Simple, convenient and great customer service! Recommended!Tasting room
Bad
It would be a good app for workers but I only play it on my iPad because it has demo.Me rules
