Keen Group Minicab TAXI User Reviews

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Leave a Review Keen Group Minicab TAXI
  • Excellent service

    I attended a funeral wake in Camberwell. When I wished to leave I rang every local cab firms and no cabs at all. A lady gave me the number and I got a cab in 10 minutes. I will be using this firm when I need to get home from London.
  • Excellent Service

    Really impressed with this company and app. Their cars are on time, clean and the drivers are polite enough. Their office staff are also very helpful. Will use again anytime I need a car service in London.
  • Do not use them

    The app works well, but the drivers are rude and very intimidating. The drivers will make you question if they actually have a license. I've used this company for many years, but will no longer be doing so. Their approach to complaints is unacceptable. They actually condone their drivers behaving in any fashion they see fit, even if they have put their hand on a customer...which happened to me a few weeks back.
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  • Worst cab firm ever !!!

    The operators for this cab firm are the most rude, arrogant and idiotic humans I have ever spoken to. Avoid using this cab firm at all costs.
  • Pointless app

    This is a pointless app.

    This app only places a job in their system. You then have to wait for a call from them to be advised how long you have to wait.

    It's easier just to give them a call.
  • How does that work

    Doesn't even say how long the cab will be what's the point of that
  • Best taxi app in London

    This is a great app, simple and does exactly what you need. The basic fare is cheaper than rival Addison lee and the service seems to be as good if not better. What's more unlike Addison lee the app works, it's easy to use and the staff try and call if there are any issues.
  • Keen Group & App review

    I have used them for a number of years now, the drivers are polite, friendly and helpful. Professional but welcoming. If you have any problems or are unhappy with something, Keen Group fix it immediately. The app is simple, informative and easy to use. Essential app!

    If I had to make a criticism: The only thing missing from the app is a section for additional stops, e.g if you're cab sharing with a friend & you need to drop them off first. If this can be added to the app it would be perfect! However, if that isn't a priority for you then it's defiantly 5/5.
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  • Fakes

    So now we have 'Fred cfc' submitting a glowing review. By coincidence the keen group is owned by Fred Keen who supports Chelsea ..... good grief, grow up and stop taking punters as some kind of thicko's with your false self generated reviews
  • Dont use for ASAP

    Used the app twice, once for next day booking, was fine. So I thought I try it again and tried an ASAP booking for a morning meeting, cab never came. Rang the call centre and got told that app bookings only get processed once an hour. Nice app. Normally great service... Lost confidence in app..

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