Leave a Review IBM MaaS360
Fails to come close to duplicating native app functionality
To start, I assume most users are required to use the MaaS suite of apps because of their work in a corporate environment that requires its use. Okay, I get it and the desire for an added level of security - no quarrels with that idea, and even that it might lead to some limitations.
But the problem here is that even the basic functionality of the apps fall well short of Apple's native apps (let alone third party versions). Email is clunky, with autocorrect that makes no sense and fails to learn, messy handling of attachments (when forwarding or adding to an email). The calendar has no time zone support and bungles appointments sent from another time zone.
Contacts currently won't export to the native contacts apps, even when corporate policy allows, meaning incoming calls won't show the caller and outgoing calls have to be initiated from within the app.Show lessdrewster1900
Intermittent Notifications
The notifications feature works for a few weeks then just stops all together even when no setting have been changed. Made sure all the setting within the phone and app are set properly - still nothing. I even deleted the app & reinstalled it - still doesn’t work.frecklepickle
Frustrating
Crashes CONSTANTLY. If you have two email accounts through work, as I do (one individual account and one joint account specific for my position), you can only access one with the app. I can not check the other one with the app, and therefore have to log on to an actual computer to check the joint email account. It’s incredibly frustrating.Show lessDocTyrrell
App awful
This app is one of the worst out there. The badges constantly show unread mail when there isn’t any. The badges are always wrong and it never seems to update unless I open the app. I wouldn’t use this app but it’s the only way I can get my work emails from my phone. It’s sad no one cares to ever fix the bugs associated with it.Show lessAngry w app
Irritating
Please fix this app to actually notify me of new email, all I get now is, maybe a red indicator with the amount of messages that are new stapled to the corner of the app icon. The MaaS360 app is not that reliable or accurate. Sometimes, I don't even know I have email unless I actually log into the app, seems pointless. I should get a notification when my phone is locked/unlocked, a chime, something. I have all the chimes, notifications enabled and yet the app doesn't reflect these changes either through visual notifications or audibly. I've had this app for 11 months surprised this hasn't been addressed, I can't be the only one. I've uninstalled, reinstalled etc.Show lesserased94
Horrible ap I’m stuck with
My employer, a US Govt agency, requires this app to access official email from my iOS devices. It’s terrible! Frequently freezes, has long delays on opening, and crashes. Badge Indicates new mail when there isn’t any. I could go on, but you get the picture. It’s definitely in the top 5 (bottom 5?) most irritating apps ever devised.Show lesshuddydrvr
Good corporate container
I don’t think MaaS360 deserves the negative comments it’s getting. It’s not meant to be a typically email app and it is not designed as such. It’s a secure mobile device management (MDM) solution. Any issues you have are likely your organization’s choice to turn certain features off. Don’t blame the product because of your company’s policy. My company allows most of the functionality and the app seems to work well.Show lessnycvictor
Incorrect Unread email
The mobile app on my iPhone 6 keeps showing that I have an unread email when I really do not. I have tried looking up different ways to solve this problem but no one has an answer for this app in particular. If an administrator really does look into these reviews, I’d love for someone to help me fix this issue as it is misleading and annoying that there is a permanent badge notification for one unread email on this app.Show lesssshdhjshyshs
Hinders productivity and repeatedly forces you to re-sign in
There are more negatives than I can list for this app, but let me hit the highlights:
repeatedly asks you to sign in, even if you have TouchID set up. I’ve had it ask me 7 times in 10 minutes to enter my password (though I entered it right and got the Success! message every time)
does not run in the background like a traditional email app, meaning if you close the app, it won’t send your email if it’s still in the outbox (nor will it give you a warning)
you can’t set up push notifications, so you have to open the app to find out if you have new emails
any files you save to your internal documents are not accessible by other apps, meaning you can only view documents and not edit them or upload to OneDrive, etc. (even your enterprise account!)
events only show in the calendar in the app, they don’t show in your Apple calendar. So you have to flip back and forth if you want to truly see if you’re available and have no work *or* personal commitments.
Overall, it absolutely does nothing to help productivity and actually hinders it when an email you thought went out didn’t actually send until two hours later when you next opened the app.Show lessKjb0409
Feels like a basement developer app
This app is rough around the edges in the UI, it’s slow, and it needs Apple Watch support. Would be great to see emails and meeting notifications without having to unlock your phone, unlock the app, and wait for it to load.bdardashti
