Leave a Review China Southern Airlines
Horrible app, won’t allow to switch to English
This app already has a bad UX but recently it ignores the English as preferred language and just renders the app in Chinese Simplified. Makes it impossible to use. I tried everything. Useless.georgenuri
大学生毕设等级
上个世纪的app，数据加载慢，设计丑，真的不知道究竟是谁在负责南航的手机软件。以前觉得南航蛮高级，越做越差劲了。和国航，东航完全不是一个等级。唯一的一个好处，南航空客比较多。没波音飞机🤓shelduanggg
Impossible to use for non Chinese language user
Can’t navigate if you don’t know the languagemb2510h
Where is the English?
Flying China Southern air from Taipei to Shinzen so downloaded the app. Cannot for the life of me figure out how to switch to the English version. Even took my phone down to the concierge in the hotel who is Chinese, and she couldn’t even figure out how to switch it to English. How about one big button right on the front page that says English?Show lessDarrint155
Trash
This all really went down hill, there’s no way to validate a passport ID anymore. Completely useless app. Even the minor airlines in China have better apps. How can this airline consider itself any bit international.Hessinger
Not user friendly with no English version
Apparently app is not available in other languagesUrForeignCustomer
Unable to add contact details
I’m English and trying to get the app from Chinese to English is a nightmare. Move away from the main pages to find out about wi-if etc and everything goes back to Chinese. I had to call China 3 times just to get my contact details added so that I could even find my flight. Appalling app and no help at all.Show lessThisappisrubbush
Only chinese?
Horrible experience. Their browser wouldn't let me check in (404 error), so I had to download their app. Now the app only shows Chinese, and I can't do anything. Why would you only provide the app in Chinese? My phone is set to English, but the app doesn't reflect that so I assume they don't provide English. They should stop selling tickets to non-Chinese speakers if they don't support other languages.Show lessjenny9986
English language problem
Hard to find English language change , Chinese all the ways 😑so pin
The worst of the worst app since the dawn of apps.
You will require the patience of a saint in order to navigate this utter pile of ca-ca. Whomever is behind this steaming pile of garbage needs to find an alternative career.
Sorry, but I’m not sorry. How is this app still available? A total waste of time. Also, the same applies to their website.Dave_C57
