DStv Stream User Reviews

DStv Stream
DStv Stream
Multichoice Support Services (Pty) Ltd

Reviews Summary

Top reviews

Super Upgrades

This app was practically unusable for a few years, but now works perfectly I’d say. You can watch live tv, download to your tablet, make updates to your account, etc. as a Nigeria user.
I’m not sure you can pay subscriptions via the app. Not tried that yet.
This should be a 5* review, but as a frequent traveler outside the African continent, I am not able to watch anything outside Africa. That’s a BIG problem for me.
Fix that and you have my 5*
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Response from developer

Hi t0b3nna, Thank you for the feedback. You can only make a payment on the website www.dstv.co.za using a credit card. And, DStv is only available in Africa. ~ND

Poor app

After down loading this app on my iPad and Apple TV post the press release there is constant freezing and buffering. The error message of something went wrong please try again later is the only thing that seems to work.

Much better than before

App works well, really love it. The only thing I have an issue with is that the video quality option doesn’t work, when I set it in both the profile and video it will always pushes out the max quality which kills the download speed.

Stop making changes to the things that work.

Since new updates, there are two major problems:
1. There is no way to preview or read a summary of a movie or show before it starts playing.
2. Catch up does not remember your position. There is no option to resume play.

Bug fix improvements

This app seems to be fairly stable on my iPhone X but I’m having some issues. One of the main one seems to be play back issues where my screen will go black but the audio will still be running in the back ground and the only way to resolve that issue is to exit the video and click on it again. It really is irritating because it may happen several times in a video. Please work on this as soon as possible.

If also like to see some improvement like picture in picture l and also the amount that the video has loaded.
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Not great

I agree with the other reviews. App is not great. Is has great potential however. Too many poor streaming experiences to my apple tv. Lots of freezing and stuttering. Wish it worked better. Also, apple tv app is still missing which is a massive gap from a development point of view.

6 May review: After the update for the previous version i could for the first time since using the app airplay an entire episode without constant buffering / freezing etc. So step in right direction. However it was inconsistent. Sometimes it worked and other times i could not even airplay anything. Lets see what this latest version does.

11 May review: Yup. Back to the old days. Cannot airply to apple tv without constant freezing / stuttering / no sound etc. Cannot even watch properly on lowest quality setting on my phone. Showmax works perfectly, maybe learn from them?
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Response from developer

Hi, please contact us at https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F and share your Android version and device details. We will reach out to you with assistance. S.R

Lacking functionality

A few basics they need to get right:
1. Give people the ability to remove something from their suggested lists. I don’t want to watch Isidingo or Masterchef, give the user the functionality to remove that from their suggestions and keep it off. If I change my mind, I can go find it.
2. Improve algorithms to match shows ‘You may be interested in’. So I watch action, now I may be interested in Masterchef. I watch sport, now I may be interested in Masterchef. I watch comedy, now I may be interested in Masterchef. You get the point? If what I watch has no bearing on what you show here, then just remove this whole section because it seems more that promoted shows are put there than what I actually watch.
3. Allow users to set the picture quality and subsequent download size based on connection. For WiFi connections, I want HD but for mobile connections I want a lower quality. The user has to manually change this if they so want to.

Generally, a lot of potential, definitely some easy improvements can be made which will make this an easy 4-5 Star app (from a functionality perspective).
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Response from developer

Thanks for taking out time to rate us and giving us feedback. It really helps us to keep going and delivering the best. :)

Unable to download video

Since the latest update downloading videos has become a strenuous task. You constantly get “ Sorry we couldn’t download video, Please try again later. Can you please attend to this

Please help

I want to watch a lot of African shows but the problem is that it’s only available in African continents please put it worldwide( Canada), it would really help a lot of people trust me and you can gain more customers

Response from developer

Hi 😻hijabi✨, Thanks for your feedback. Unfortunately due to rights restrictions, our content is only available in certain territories.

DSTV

Thanks for your response. 5 stars for that. I’ll make payments online for now. Hopefully in the future we’ll be able to do it online. As well consider extending DSTV to USA & Canada, huge immigrant community that would sign up but I understand they’re some regulatory challenges you face. Overall good job folks, keep up the good work!!!
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Response from developer

Hi The Donjo, Thanks for clariying the issue. We currently do not support payment via the DStv Now app. For online payments, please log on to the dstv.com website.

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