DStv Stream User Reviews

DStv Stream

Multichoice Support Services (Pty) Ltd

Lifestyle

Entertainment

Reviews Summary

Positive highlights

🎥

This app hasAbility to watch live TV and catch-up shows on the go

🔍

This app hasDetailed TV guide and program suggestions

📺

This app hasGood video quality when it works

🔌

This app hasConvenient for areas with poor network coverage

Negative highlights

⚠️

This app hasFrequent buffering, freezing, and playback issues

🔒

This app hasRestrictive single-device streaming policy

🕹️

This app hasLack of basic features like pause, rewind, and fast-forward

🤖

This app hasBuggy and unreliable app performance

🌐

This app hasUnavailable in certain regions outside of Africa

💰

This app hasExpensive subscription fees compared to limited functionality

Top reviews

Most RecentHighest RatedLowest Rated

Booo

Horrible app. It can’t screen mirror onto a tv. Watching something on catchup is a nightmare, it stops every 10 minutes. Don’t even get me started on the live stream. Booo

Kaydewet

9 months ago

Response from developer

Hi there, Thank you for reaching out. We do apologise for the experience. Please chat to our team https://now.dstv.com so that we can get your details and assist further. ~BM

Does not work overseas

The product only works while I am in Kenya as soon as I travel it’s says not compatible when you click on the app

doxxie

10 months ago

Response from developer

Hi doxxie, unfortunately the DStv service is not available beyond the African boarders as we do not have licensing to broadcast outside of these regions. Maybe in the future it could be a possibility, but at this particular time you would not be able to utilise the service when not in Africa.

App not responding

I am in Canada and i’ve tried several times use the stream app. Anytime i try to open it, it says connection error, but i’ve a stable internet connection too. Any help?

Walonzi21

10 months ago

Response from developer

Hi Walonzi, we are sorry that you were not aware Showmax is no longer available in your region and can check on the link for more infor.

Great when it works…

…suddenly has started to log me out and not recognize my password. No fixes or seemingly any solution. Would have been a 5 star app otherwise.

Tha_tedster

10 months ago

Response from developer

Hi, we are sorry that you have not had the best experience, we appreciate the interaction. Please do contact us so that we can assist you with whatever issues you have with the app on https://chat.dstv.com/

DSTV app feedback

The app is good but address two issues,
1. The program is always a couple of minutes behind if you compare to Tv.
2. The quality of video is not always very good yet have chosen the top offered.

Oyottz

a year ago

Response from developer

Hi Oyottz, Thank you for the feedback, we're always looking for ways to improve our app and content. We will definitely send this to our developers. ~MM

Could be better - why isn’t it?

I’d say it’s great when it works. The sports programming is excellent, but the streaming is very fragile. Too often it’s “oops something is wrong at our end” and it drops off. And you constantly have to keep clearing your browsing data or it won’t load. Why is it so delicate when other sites are not? On balance I stick with it but the frustration levels are high.

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Dual control

a year ago

Response from developer

Thank you for your review! We're so glad to hear that you love our app. We’re always looking for ways to improve user experience, but it’s great to know that we are on the right track.

You can do better because we deserve way more

Premium Customer since 2017.
1/Since early Sep 2023, I can no longer watch DSTV Strez’ because « not available I your region ». Literally the day before I was watching it. I called their customer service they asked me to offload and reload the app but nothing, I still can’t watch it.
2/In late 2022, DSTV (which by the way has the monopoly in SA) decides to reduce the number of user who can watch on the DSTV app at the same time to ONE (1) ! The reason? To combat password sharing. Why do honest and law abiding customers need to pay the price? Who was sitting in that room and made that decision ?
3/ There is Channel 132(CBS reality) on the app that has been stuck on the same spot for months. Each time you select that channel on the app it shows you the same scene, and it has been like that for months. But who cares at DSTV? They are too busy punishing the right customers because few customers are in the wrongs. Mind blowing
4/ I struggle with receiving my monthly invoices. It is systematic: in a quarter there is at least one month missing. And the struggle I go through to get that missing invoice is incredible. Such a basic right yet DSTV doesn’t care fixing it. but again who cares at DSTV? They are too busy punishing the right customers because few customers are in the wrongs. In the meantime there are wrongs in its own system that DSTV doesn’t care fixing. That’s what monopoly does to customer service unfortunately….

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yolideable

a year ago

Response from developer

Hi there, we apologize for the issues you are experiencing on the DStv Stream App. Please speak to one of our friendly LiveChat agents- https://now.dstv.com so we can be able to help you further.

Not working

The app is not working

yirnjj

a year ago

Response from developer

Hi there, sorry to hear that you have been encountering issues with our app. Please let us know what errors you are experiencing by chatting to us on our LiveChat- https://chat.dstv.com/

Streaming App lacking in functionality

This is one of the worst streaming apps I have experienced 1. One cannot use the channel forward button, even though it is ‘available’. I raised this and got the standard answer. Connectivity 2. It’s not retaining memory of where one is on a catch-up episode 3. It’s slow and cumbersome I will do your testing and feedback with pleasure
Now it’s BLACK screening. REALLY? Why are we paying for this service? Get your act together DSTV. Your IT Department released the new app but it’s STILL faulty. Where is your testing team

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Tbirdsa

a year ago

Response from developer

Hi there, we are sorry you have not had the best experience. Please sign out, restart your devices, reset your Internet connection, sign back in and try watch and if you are still experiencing the issue please try reinstalling the App. You can chat to us https://chat.dstv.com/

ERROR

The app has an opening error message ever since the 1 August update, I haven’t been able to use it. Would you kindly look into fixing it. Thank you🙏🏾🙏🏾👏🏾👏🏾

Pumlani Nyumbane

a year ago

Response from developer

Hi Pumlani, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please chat to us on our Live Chat platform by clicking on link https://chat.dstv.com/