Virtual ticket purchase
Ticket not showing up in my app. Therefore cannot use. Tried to contact TICKETLEAP to no avail. Have used before but now when I log in, it says “ Bummer no events” when I click on tickets. What gives? I should have a virtual online ticket. I was charged for it. Need to get this app fixed or not charge for a ticket that’s not showing up but that has been paid for. Infuriated!!!!!!
Show less
Just bought a ticket, doesn’t show up in the app
Same email address used to buy the ticket and log into the app, and my ticket doesn’t show up. The app has one job, and it doesn’t work.
Further, I swipe down to refresh in case it just hasn’t shown up yet, and instead of refreshing the screen swipes all the way down and forces me to log in again. Really really poor design for something incredibly simple.
Further, I swipe down to refresh in case it just hasn’t shown up yet, and instead of refreshing the screen swipes all the way down and forces me to log in again. Really really poor design for something incredibly simple.
Show less
App freezes, not functional
What’s up with this app? I downloaded it, because I purchase tickets for a community theatre in town. Other than the one time it worked the first time I purchased tickets for a play last week, it absolutely doesn’t work now. It’s completely inoperable and won’t even open. It’s nothing but a gray screen when I attempt to open the app. Apps are only as good as the techs who develop them, so developers, please fix it. Otherwise, there’s no use in having this app.
Show less
Payment
The app is not at all beneficial to organizers. And literally the full 7 days to even process. So pay out is going to come almost 10 business days after event. Even for direct deposit. I will no longer use this service.
Works for me!
I logged in and all the tickets I purchased for my event were there and ready to be scanned.
App doesn’t work
I bought tickets to a show coming up 5 months ago, when I downloaded the app and signed in it said I didn’t have any upcoming events, and to be sure I used the right email. I searched my email I used to sign up, and my tickets were waiting for me in pdf form there; and the sender was ticketleap.
Not user friendly plus doesn’t work
I’ve just spent more than an hour and still I do not have my tickets. Then there is the less than comfortable interface too but that would be okay if it actually worked. I am frustrated and a bit upset. I hope event planners choose another app instead of this one, if they value the experiences of their audiences. Life is just a series of experiences. This one was pretty pretty bad. But I’ll shake it off.
Show less
Still difficult to use
Bought tickets and they didn’t show up in app until I’d signed in and out a few times. Sad one can’t add the tickets to Wallet. Printed them out just to be safe. I do not trust this app.
App needs major inprovments
Love the app and improvements you have done so far but still needs changes. first on the sale tickets tab can you have it show total amount of tickets available for the event and how many are available for each ticket type. Next, as part of the sale tickets tab when completing the order can you add a way to add a check option. Currently there is only credit card and cash but not check option. I need to have this so that we can correctly track all payment methods that are used. Also on the check in area Can you do some serious work to that area so thar when they come in i can have it ask for there birthday if that ticket has a age restriction or ask us to verify if they are a student. This way we can prevent people from using discount tickets that they do not qualify for them such as asking for a current registration statement from there school that is dated no less than 2 weeks prior to the event. Also for ticket sales for both printing tickets and receipts can you add configuration settings in the app for it to be able to connect to BOCA printers this way i can specify one for tickets and a different BOCA printer for recpets. This way we are not wasting ticket paper were we can just use receipt paper instead or a regular computer printer for receipts saving us on costs. Also can you make your app where it can support Apple Pay.
Also as part of the check in can you have it were I can scan a ticket already checked to so I can do a quick look up and check them out so that we can keep track of who is in the event area and who is not
Also as part of the check in can you have it were I can scan a ticket already checked to so I can do a quick look up and check them out so that we can keep track of who is in the event area and who is not
Show less
Needs more functionality for hosts
I use this app for a community theater and it would be useful to have access to the names of the patrons who purchased the tickets & how many tickets have been sold for certain events. It would also be nice if there was a way for us to create the events on the app, as well. A lot of us who deal with tickets don’t have home computers—just phones & tablets.
We’ve used Ticketleap for online tickets since we started offering online purchasing options. It’s a great site, but would be nice if the app had as much functionality as the website does.
We’ve used Ticketleap for online tickets since we started offering online purchasing options. It’s a great site, but would be nice if the app had as much functionality as the website does.
Show less
