Aegean Airlines User Reviews

Aegean Airlines
Aegean Airlines
Aegean Airlines S.A.

Top reviews

App hasn’t worked in over a month

Completely useless- the app tells you you have to be connected to the internet (when you are). It freezes. Basically it doesn’t work.

Terrible

Worst customer service. Do yourself a favour and fly with literally any other airline

Doesn’t Work

Having removed the old app a while back because it was so slow, I downloaded the new one today. It won’t let me log in as it says I’m not connected to the internet which is weird as I downloaded the app and am writing this review, presumably through an internet connection. The end of the message says “OK?” Well no it’s not OK really but I guess there are other airlines I can use.
Show less

Excellent app

Been using this app for sometime now and can only rate it 5*. So quick and easy to find flights. Easy to download your boarding pass to the Apple wallet. Regular updates of your departure time and gate at the airport.
It’s a really good airline to fly with. Excellent service with a smile. Unfortunately they have stopped their direct flights from Cyprus to London which means I’ve had to go back to BA.
Show less

Useful and effective

Effective useful and does the job - recommended for others to use.

Doesn't let you login

Pretty useless

One of the worst airlines you can try

Aegean airlines is one of the worst airlines service wise. I would highly suggest you don't attempt to fly with them. They lost our luggage and the person on the phone refused to give us the customer care phone number. They said they only give it out on special circumstances.

Needs work and so does the airline

No way to reach Aegean except by phone...
I have used this app for two bookings which were both stored in the app.
For the first booking I had to enter my information to check-in even though all the same info was supplied at ticketing for both bookings.

When it was time to check-in for the second booking, I used the app again, and scanned my passport. The app only remembered my name and address, and picked up only my passport number and expiry again from the scan. However I was required to re-enter my birthdate, sex and nationality.

These 3 items have not changed! It seems they should have been retained from my 'account' as well, subject to the confirm process.

Re-entering all the info every time is irritating.

The app will SMS/email notify when the flight's gate is open, but if you line up, the gate crew will be very annoyed as they maybe haven't announced it yet - note they can be quite nasty, putting your carry on in the hold if they feel like it.

The onscreen boarding pass is useless. A printed one will be generated at the airport.

Aegean has a ways to go, and they are not yet interested in customer service. Next time I will fly with a different airline. This app will now be deleted.
Show less

So buggy - Can't even register or check in

Trying to register with Facebook, still prompts to fill in full registration info. Password fields are required, but the app won't let you type in them.

app crashed on flight search iphone 6+

otherwise good

Alternatives to Aegean Airlines