ufirst User Reviews

ufirst

U-First srl

Utilities

Lifestyle

Top reviews

Most RecentHighest RatedLowest Rated

Ridiculous!!

Only want to collect from Argos, don’t really want a stupid app or having to sign up!

Broony7

4 years ago

Response from developer

Hi, thank you for your feedback! We would like to inform you that our app aligns in real time with the data coming from the systems of our partner; we therefore have no decision-making power, nor visibility, over his operations. We are really sorry about that. May we ask you the kindness to email us at support@ufirst.com, in order to provide you with the right assistance? We would really appreciate it. Kind regards!

Absolute rubbish. God help any pensioners

Argos in the uk promote this app. What a load of kac. I don’t have the time or the patience to sit for an hour waiting on email verification or for app to load properly. God help any pensioners who aren’t computer savvy !!!!

shug1690

4 years ago

Response from developer

Hi! We are truly sorry for the problem encountered during the registration phase on our platform. May we kindly ask you to email us at support@ufirst.com, specifying your email address, so that we can personally verify and confirm your ufirst account? We apologize once again. Kind regards!

Not working

A verification link is supposed to be sent to my email. Tried to resend this. Uninstalled app and tried again. Not working. I have now paid for goods I am unable to book a slot to collect. Rubbish app!!!

cudhejcifchxb ur fb686(8

4 years ago

Response from developer

Absolute useless rubbish

App does not send out confirmation email so could not open account to book slot at Argos. Because of you Argos has just lost a customer permanently.

Disgruntled User No 123

4 years ago

Response from developer

Hi, we are truly sorry for the problem encountered during the registration phase on our platform. May we kindly ask you to email us at support@ufirst.com, specifying your email address, so that we can personally verify and confirm your ufirst account? We apologize once again. Kind regards!

Rubbish

Does not work. Waste of time.

Millisland

4 years ago

Response from developer

Hi, thank you so much for your feedback. May we ask you the kindness to email us at support@ufirst.com, in order to provide you with the right assistance? We sincerely apologize for any inconvenience encountered. Best regards!

Jury’s out

I can see this would be good during bad weather and at Christmas time when there are always queues but.. to get in my local Sainsbury’s (which is one of the 8 listed) when it’s my turn, I’d need to get to the trolley store first, which would be blocked by the physical queue. I’d then somehow need to get pass those people with the trolley to get to the door. It’s not wide enough to pass anyone and I bet I’d be accused of queue jumping if I tried. So do virtual queue customers have a separate entrance?

The app is very basic, with no tutorial or instructions once you have registered and logged in? I nearly deleted it again, as I thought it was just for use in Italy at first. I don’t understand what the T’s&C’s payment section is about, if it’s free to use? There are no costs quoted anywhere that I can see once you are in the app or mentioned in the App Store?

Good idea which I would use if I thought I could get in without any grief and upset. But not clear or convinced how it would work in practice.
Would like to know if there was a queue before I initially turned up?
How much notice do I get before it’s my turn and would need to return to the store?
If I miss my turn as searching for a trolley etc do I have to queue again?

Show less

MyViewsOnApp

4 years ago

Response from developer

Hi, we sincerely apologize for any inconvenience encountered. We would like to inform you that our app aligns in real time with the data coming from the systems of our partner; we therefore have no decision-making power, nor visibility, over his operations. We are really sorry about that. May we ask you the kindness to email us at support@ufirst.com, in order to provide you with the right assistance? We would really appreciate it. Kind regards!

Pointless

I can’t receive the e mail to verify my e mail address so it’s a waste of time.

Scrag2

4 years ago

Response from developer

Not responding!!!

Recently downloaded this app because local supermarket plugging it. The registration process appeared to go ok, but then I needed to change the email address in the settings. This also appeared to go ok at first, and I received the email confirming the change. However, the app does not now function. It opens ok, but you cannot reserve a place, and it is not possible go into settings. The clock just runs and runs. I have deleted the app and reloaded it several times, but still nothing works. Not very good is it 😤

Show less

GeoffN£

4 years ago

Response from developer

Hi! We are truly sorry for the technical problem encountered while trying to modify your email. May we kindly ask you to write to us at support@ufirst.com, so that we can provide you with the right assistance? We apologize once again and look forward to helping you resolve this issue! Best regards!

Pérdida de tiempo

Es una buena app para perder el tiempo 💩, saque un un turno, a su vez hice fila normal, nunca me llegó mi turno de la app y entre más rápido en la fila normal.

ae_rp

5 years ago

Response from developer

Siento escuchar que su experiencia con ufirst no fué la mejor. Apreciamos mucho su retroalimentación y nos encantaría si pudiera enviarnos un email a service.ecuador@ufirst.com y contarnos en mayor detalle su experiencia. Quiero también comentarle que pueden existir factores relacionados con las configuraciones de su teléfono, disponibilidad de datos o señal de Internet que tal vez le impiden recibir las notificaciones app de ufirst a tiempo. Dihas notificaciones son tan solo advertencias que le permiten conocer que su turno está cerca. Sin embargo, su turno virtual, le permitirá siempre visualizar cuántas personas faltan para que llegue su turno. Ingresando a la app, en Reservaciones encontrará su turno activo. Ingrese al mismo y podrá visualizar en la parte inferior el número de personas que restan para que sea llamado. Este número se reduce en tiempo real mientras la file sigue avanzando. Esperamos haberle sido de ayuda y le pedimos disculpas por cualquier inconveniente que haya tenido. Le agradezco nuevamente por su comentario porque nos ayuda a identificar problemas y a mejorar. Cualquier otra inquietud estamos a las órdenes, ¡Los mejores deseos de todo el equipo!