Mobile banking.
I like the convenience of mobile banking but depositing a check is always an issue. It has nothing to do with the lighting or background because I usually have a lamp over head. I have to do so much I when the check has cents. I have to jump through hoops to make it recognize the cents. Wish it wasn’t such a hassle.
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Unacceptable !!!
Downloaded the app thinking I could apply for an account like most banks and credit unions… WRONG ! Had to apply on their website which is NOT secure! After I applied I didn’t even get an “acknowledgement” email saying thank you for applying! No email! After 3 days of waiting for a response I had to call and find out they denied my application because I have freeze on credit bureaus and chexsystems 🤬 Really Quorum??? I would’ve been more than happy to lift the freeze had there been ANY communication at all !!! This bank’s sign up process is rude, dismissive, and a sense of entitlement! I applied with my local credit union down the street and got a phone call and email within an HOUR saying thank you !!! This credit union is NOT worthy of your business or money !!!
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Time Saver
The format for Qourum’s Mobile Online Banking is great! It provides me with quick and functional access to my account summaries.
Great job!
Great job!