Fail
I can’t see my downloaded pics
You’re worth more than pennies
I’ve been selling on stock sites for quite awhile now, and shutterstock has to be at the bottom for me. They pay the least (quite literally pennies) and have the most stringent uploading regulations, and when rejected aren’t explained well enough at times…I highly suggest going to Twenty20 (ten times more enjoyable, and pays significantly more)
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Awesome photos and good pricing
I truly appreciate the broad range of photos in the same industry/genre.
The creativity and quality are top-tier.
The creativity and quality are top-tier.
Can’t log in on phone
I created an account on my computer then downloaded the app to use and track on my phone and when I go to log in is says account and passwords don’t match. I changed password and tried again but still same issue! Seems this is only for laptop use!
Subscriptions will Burn You
Decent platform with decent images but I am done being burnt with their auto renew features. If you purchase a subscription for ANYTHING you have to go in and turn off the auto renew feature or you’ll be continually billed month after month. To me when I purchase a 30 day subscription, I only want it for 30 days. Therefore this doesn’t work for me and I now use a competitors digital assets instead. Customer service is mediocre.
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Needs to show remaining downloads
I currently need to log in thru a web browser to view how many downloads I have left for the month. Doesn’t look like the app shows that info. Also would be cool if there was Dropbox integration. Otherwise it works well!
Can’t cancel easily or get in touch with customer service easily.
Customer service is key!
DO NOT BUY SUBSCRIPTION UNTIL YOU ARE 100% COMMITTED.
DO NOT BUY SUBSCRIPTION UNTIL YOU ARE 100% COMMITTED. I participated in a hackathon hosted by Shutterstock so I set up an account and started a subscription, thinking that I will cancel later. BUT it turns out it's a one-year commitment, and I'm not allowed to cancel unless I pay them back 60 dollars for the months that I'm subscribed. Why in the world do you need your customer's one-year commitment?!!!! I'm not renting an apartment from you. OMG
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Suggestion
Very good i suggest to ability signing by different account at same time like instagram
without logging out.
without logging out.
Cancellation Fee
Read the “fine print”. They lock you into a monthly subscription and when you want to cancel, they charge you a cancellation fee and also charge you an extra month.
