Notifications do NOT work
I’ve never once received a notification and have them ALL selected for my ‘bill due’.
No payments processed
For the last month, I cannot process a payment using any debit card. I’ve tried mine and my husbands, as well as a friends, just to see what would happen. To no avail, I cannot make a payment now thru the app. This is terribly inconvenient having to get up and fly to the payment location before cutoff time, in the mornings. I did process an electronic check and shockingly it worked. So I can pay with checks, but not a debit card... please please please fix this!!!!
Show less
Help!
The app won’t load at all! Please help!
Horrible App
App doesn’t work. I still have to call in to pay my bill. Would have given 0 stars but it wouldn’t allow me to.
Terrible!
No login guidance provided so keeps dumping me out. Awful app :-(
No longer receive alerts
For the past several months, I no longer receive the alerts that I’ve selected. I’ve tried push notifications, text message and email. I’ve even tried deleting and reinstalling three different times. I hope someone reads this and fixed this problem real soon!!
Great app packed with all information you need!
I really like this app to keep track of my electric bill love the bill History feature nice see it on your iPhone or iPad great! Thanks!
Receipt
I love the app and I use it every month to pay my bill. I would love to see you add the ability to print off a receipt. I screenshot the completed payment to have a copy for my records. When I print it, it uses a lot of blue ink to print the background. Please add a printer-friendly receipt option. Thank you!
Show less
Mr
Great app. Works smoothly and quickly.
Great app, small room for improvements
Overall the app does a fantastic job for a wide number of tasks. The biggest one being able to review and pay your bill, provides a copy just like what you are mailed anytime you might need it. I highly recommend it.
You can also create custom usage graph comparisons, overlay temperature and other various information to see a bit of trend data. Super cool, and very surprising to see!!
One change I would love to see is in the bill history page. It currently shows the balance due, which after you pay turns to $0. If they could show balance due and original amount in the list view it would be great! That, and the large text in the UI are my only gripes, but I think it's due to the 6 Plus screen size more than anything.
You can also create custom usage graph comparisons, overlay temperature and other various information to see a bit of trend data. Super cool, and very surprising to see!!
One change I would love to see is in the bill history page. It currently shows the balance due, which after you pay turns to $0. If they could show balance due and original amount in the list view it would be great! That, and the large text in the UI are my only gripes, but I think it's due to the 6 Plus screen size more than anything.
Show less
